Admission Counsellor
1 day ago
Key Responsibilities:
- Respond to inquiries via phone, email, WhatsApp, and in-person meetings.
- Respond to inquiries from prospective students and provide detailed information about programs, admission requirements, scholarships, and deadlines.
- Guide students through the application process, including document submission, interview scheduling, and follow-ups.
- Evaluate applications to determine eligibility and ensure all required documentation is complete.
- Explain program offerings (e.g., BBA, MBA, Executive MBA), eligibility criteria, and career prospects to interested candidates.
- Counsel students and parents on the admissions process, program selection, and financial aid options.
- Guide applicants through application submission, document collection, and interview scheduling.
- Track and follow up with leads throughout the admissions funnel to increase conversion rates.
- Coordinate with faculty and academic committees for application review and admissions decisions.
- Participate in education fairs, webinars, school/college visits, and virtual recruitment events.
- Assist the marketing team in creating targeted outreach campaigns for management programs.
- Build and maintain relationships with educational consultants, career counsellors, and alumni for referral-based outreach.
- Maintain accurate and updated records in the CRM system
- Provide weekly and monthly reports on lead generation, conversion, and admissions progress to management.
- Collaborate with marketing teams to design and implement outreach strategies.
- Coordinate with academic and administrative departments to facilitate smooth admission transitions.
- Provide regular reports and insights on admissions trends, conversion rates, and pipeline status to the Admissions Manager/Director.
Qualifications:
- Bachelors or masters degree in Management, Marketing, Education, or related field.
- 2–5 years of experience in admissions counselling, preferably for business or management programs.
- Strong knowledge of management education (MBA/BBA/BCA/MCA/BJMC) trends, career pathways, and industry expectations.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and CRM tools.
- Ability to handle student queries with professionalism and empathy.
Desirable Attributes:
- Prior experience in admissions or exposure to global education systems.
- Goal-oriented with the ability to work under pressure and meet enrolment targets.
- Fluent in English; additional language proficiency is a plus.
- Familiarity with business school admissions cycles and international education systems.
- Prior experience dealing with international students and visa processes.
- Results-driven mindset with the ability to meet and exceed enrolment targets.
Work Environment:
- Office-based with travel for recruitment events.
- Hybrid/remote work options may be available.
- May require flexible working hours to accommodate international student time zones.
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