
Voice & Accent & Digital Trainers
1 week ago
Job Title: Voice & Accent and Digital Trainers
Location: Bangalore
Experience: Minimum 10 months (strong BPO knowledge may also apply)
Salary: As per market standards (Up to ₹50,000 per month)
Working Days/Timings: Rotational Shifts (6:00 AM – 1:30 AM)
Job Overview:
We are looking for enthusiastic and skilled
Voice & Accent and Digital Trainers
to join our team in Bangalore. The ideal candidate should have strong knowledge of BPO processes, excellent communication skills, and a passion for training and mentoring.
Key Responsibilities:
- Conduct
Voice & Accent training sessions
for new hires and existing employees.
- Deliver
Digital training modules
to enhance communication and customer interaction skills.
- Assess and evaluate trainees' progress through regular feedback and performance reviews.
- Design and update training content to meet industry standards and organizational needs.
- Collaborate with operations and HR teams to ensure smooth training execution.
- Support employees in adapting to
customer-centric communication practices
.
- Ensure adherence to quality standards and training schedules.
Desired Candidate Profile:
- Experience:
Minimum 10 months of training experience (BPO/Voice Process background preferred).
- Qualification:
Strong knowledge of
BPO industry, processes, and customer interaction standards
.
- Excellent verbal and written communication skills.
- Strong presentation, facilitation, and mentoring skills.
- Flexibility to work in
rotational shifts
.
- Energetic, proactive, and willing to adapt to dynamic training needs.
- Cab facility available
What We Offer:
- Competitive salary (up to ₹50,000/month as per market standards).
- Opportunity to work with a growing and dynamic team.
- Career development and skill enhancement opportunities.
- Inclusive work environment with equal opportunities.
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