Executive-Back-End/ Non Voice

Overview: The Hiring for Non-Voice Process (Insurance Domain) is a critical role within our organization, responsible for facilitating the recruitment of qualified individuals to work in our non-voice insurance operations. The role plays a vital part in ensuring that our teams are staffed with high-performing individuals who can provide exceptional service...

Role & responsibilitiesLooking for candidate for Voice process and non-voice processGood communication is mustGraduation certificate is compulsoryShift Time night shift 6.30PM -3.30PM5 Days work from officeLocation NoidaPreferred candidate profile

Candidate should have good reading and writing skills as the candidate will have to read clients emails and action them accordingly.Candidate should be a team player and should be willing to work in different shifts whenever required.This role requires excellent communication skills, attention to detail, and a commitment to delivering exception customer...

·First-time resolution and accuracy (QM score on or above target)·Customer satisfaction (CSAT score on or above target)·Efficiency in dealing with customer queries (AHT number on or above target)·Keeping customer's data secure (DPA score on or above target)·Attaining customer sentiment (Call close % on or above target)·Demonstrating behaviours in-line...

Hiring For Noida LocationInternational Process - Non VoiceRole - Customer Support Executive5 Days WorkingRotational Shifts2 days Week offs(rotational)Should be comfortable with Night ShiftsCab services will be provided.Casual leaves will not be provided for the first three months.Under Graduate and Fresher can Apply.Salary for Fresher - 20K + 2K PLIWith...

Proficient with English language     Freshers'/resources having prior experience, preferably insurance.     US Shifts     Back-office processing     Basic computer and keyboard skills     Numerical ability     Good comprehension skill     MS Office skills     Team player     Quick learner        Should be able to read and comprehend...

DescriptionHelps in processing changes manually and online on their personal information such as address change, interested party, billing and reissue of policy. . Candidates with upto 24 months of exp in any customer service in any BPO/Non BPO from any insurance background. 2. Graduates only3. Candidates with prior exp in email writing support will be...

Profile Specs Verizon - Telecom Voice Verizon – Semi-Tech Voice Process Type Voice International Voice International Process Domain Telecom Telecom Geography US US Work Location Noida Noida Interview Rounds . RMG Screening – Video, OPS TL Round –Face to Face, Versant , score 60 is needed . RMG Screening – Video, OPS TL Round –Face to Face, Versant...

DescriptionEmail analysis and support, data entry for efficient reporting and assist client specific tasks such as cancellation and issuance of remediation refund/s. 1. Candidates with upto 24 months of exp in any customer service in any BPO/Non BPO from any insurance background. 2. Any graduates to be considered for this role. 3. Candidates with prior exp...

DescriptionManage and motivate a team of associates handling email communication and case updatesAllocate work, monitor performance, and coach team members to meet operational KPIsConduct regular performance reviews and provide training for skill and knowledge enhancementFoster a culture of accountability, customer service, and continuous improvementHandle...