Customer Support Specialist
4 days ago
About Company: Andaaz Fashion is a Delhi-based fashion e-commerce brand that offers a wide range of ethnic and contemporary wear to customers worldwide. It focuses on quality and customer satisfaction. Key Responsibilities Handle customer interactions across multiple channels, including calls, chats, emails, leads, and social media platforms.Respond promptly to customer inquiries and provide accurate, valid, and complete information using the right tools and processes.Manage order-related queries, including order status, returns, exchanges, cancellations, and product-related information.Build and maintain strong relationships with customers through open, interactive, and professional communication.Resolve customer complaints effectively by identifying issues, providing appropriate solutions, and following up to ensure resolution.Maintain detailed records of customer interactions, feedback, and actions taken.Collaborate with internal teams (merchandising, logistics, operations) to ensure smooth order fulfillment and service delivery.Identify recurring issues and escalate to management for process improvements.Meet performance targets, including response time, resolution rate, and customer satisfaction scores. Candidate Requirements Male candidates only.Minimum 1-2 years of experience in customer support, preferably in a BPO voice process or premium domestic process.Strong communication skills in English (both written and spoken)Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.Familiarity with CRM systems, MS Office, and e-commerce platforms will be an advantage.Must be comfortable with rotational shifts and rotational weekly offs (70-day shift, 30-night shift).Problem-solving attitude with patience and empathy in handling customers.
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer support specialist
2 days ago
Delhi, India OOLIO Full timeJob Title: Customer Support & Product Specialist | Level 1 SupportDomain: POS & Payments (Hospitality Tech)Location: Hyderabad, IndiaDepartment: Post-Installation SupportOn Site : Work from Office with Flexible Day Off’s | 5 days a weekWork Timings : 9am to 6pm ISTYears of Experience : 3-5yrsAbout the RoleWe are seeking a customer-focused, empathetic, and...
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Customer Support Specialist
4 weeks ago
Delhi, India Fwd Creatives Full timeCompany DescriptionFwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
4 weeks ago
Delhi, India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
3 weeks ago
Delhi, India NextBigE Full timeLocation: Sector 7, NoidaJoining: ImmediateSalary (CTC): 15,000-20,000Experience: 2 years at leastSpecialty: If worked in E-Commerce and B2B It will be beneficialSoftware Knowledge: EMail, WhatsApp, MS ExcelCompany DescriptionNextBigE is a full-service firm based in Noida, specializing in enabling e-commerce for small and medium businesses across various...
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Customer Support Specialist
4 days ago
Delhi, Delhi, India Pratiharye Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Pratiharye, we celebrate individuality, sensuality, and empowerment through a thoughtfully curated catalog of intimate lifestyle products. Designed for women, men, and the LGBTQ+ community, Pratiharye offers more than just products — we create experiences rooted in quality, comfort, and empowerment. Our offerings include elegant...
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Customer Support Specialist
2 days ago
Delhi, Delhi, India AlgoTest (YC S22) Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAlgoTest is an innovative full-stack algorithmic testing and execution platform designed to streamline the process of developing and deploying trading strategies. Users can easily backtest their algorithms, perform paper trades, and ultimately deploy these strategies in live markets. AlgoTest empowers traders to optimize their strategies...
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Customer Support Specialist
4 weeks ago
New Delhi, India Fwd Creatives Full timeCompany DescriptionFwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
20 hours ago
Delhi, India AlgoTest (YC S22) Full timeJob Description Company Description AlgoTest is an innovative full-stack algorithmic testing and execution platform designed to streamline the process of developing and deploying trading strategies. Users can easily backtest their algorithms, perform paper trades, and ultimately deploy these strategies in live markets. AlgoTest empowers traders to optimize...
