Customer Service Representative

2 weeks ago


Chandigarh Chandigarh, India eClerx Services limited Full time

eClerx is a leading global provider of business process management, automation, and analytics services to a number of Fortune 2000 enterprises across various industries. We work with leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. eClerx was incorporated in 2000 and employs 16,800+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

Role Description

This role is for a full-time, on-site position as a Voice/Chat Process for the Night Shift in Chandigarh. You will be responsible for providing top-notch customer service and support through voice and chat communication channels.

Job Location - Chandigarh / Mohali
- Flexible to work in 24*7 shifts.
- Work from office profile.
- 5 days working.

Salary
- INR 2,66,000/- to 300,000/- [Immediate Joiners are preferred.]

Perks
- *Additional night shift allowance upto 3,000/- per month.

*Company provided transportation for all employees.

*Free insurance coverage of 1 lakh medical, 3 Lakh accidental & 5 Lakh group term.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,100.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Shift allowance
- Yearly bonus

Application Question(s):

- Are you staying within the tricity?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person



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