Pro

4 days ago

Alwarpet Chennai Tamil Nadu, India Tune Clinical Aesthetics Full time

**Job Title**: PRO

**Location**: Tune Aesthetic Skin and Hair Clinic
**Department**: Sales & Marketing and Client Handling

**Job Type**: Full-time
**Experience**: 3-7 years preferred
**Salary**: As per industry standards

**Job Summary**:
We are seeking a dynamic, customer-oriented, and result-driven Marketing & Client Handling Executive to join our growing team at Tune Aesthetic Skin and Hair Clinic. The role demands excellent communication skills, a passion for beauty and wellness, and the ability to drive client satisfaction and marketing initiatives both online and offline.

**Key Responsibilities:Client Handling**
- Greet and assist walk-in clients with warmth and professionalism.
- Understand client needs and recommend suitable skin/hair treatments or packages.
- Coordinate appointments, maintain booking schedules, and ensure timely follow-ups.
- Maintain strong client relationships to ensure repeat business and referrals.
- Handle feedback, complaints, and escalate critical issues when required.

**Marketing & Branding**
- Execute day-to-day marketing activities including social media posts, WhatsApp campaigns, and local promotions.
- Plan and manage in-clinic promotions, offers, and festive campaigns.
- Collaborate with design teams or agencies for posters, videos, and creatives.
- Engage with followers and respond to DMs, queries, and comments on social platforms.
- Assist in influencer tie-ups, testimonials, and client success stories.

**Reporting & Coordination**
- Maintain client databases and track leads, conversions, and feedback.
- Provide weekly reports on client inflow, sales, and campaign performance.
- Coordinate with doctors, therapists, and front desk for smooth client service.

**Requirements**:

- Bachelor’s degree in Marketing, Business, or related field.
- 3-7 years of experience in client-facing or marketing roles (preferably in wellness, beauty, or healthcare sector).
- Strong interpersonal and communication skills in English and Tamil.
- Knowledge of social media marketing and basic content planning.
- Well-groomed, presentable, and passionate about aesthetics and wellness.

**Benefits**:

- Opportunity to grow in a premium clinic environment.
- Incentives based on performance.
- Exposure to modern aesthetic treatments and client service excellence.

**Job Types**: Full-time, Permanent

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹80,000.00 per month

Work Location: In person

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