Trainer - Trading Services

Job Title

Trainer - Trading Services

Job Description

As a Trainer, you will be essential in the facilitation and delivery of T&D activity across our Client Servicing teams. You will report into the T&D Lead.

So, who are we?

Hello, we’re IG Group. No, not Instagram - though we're a pretty big deal ourselves.

We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together

Your role in the Team

The T&D team are responsible for the creation, management and delivery of all training and developmental activity across Client Servicing teams. This includes the major training milestones of; onboarding, APT & TET.

Reporting into the T&D Lead, you’ll play a fundamental role in creating, designing and delivering T&D activity, including the admin elements of the role. You’ll be a representative of the T&D department and will attend meetings, engage stakeholders and prepare presentations/reports accordingly.

What you’ll do- Deliver training sessions on onboarding, APT and more.- Scope out new trainings with stakeholder collaboration.- Create new training materials.- Manage the LMS and other admin tasks.- Represent T&D in meetings (like CMOM), which can include the need to create reports.- Generally support the T&D Lead.

Who we’re looking for?

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.

We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.

What you’ll need for this role- Excellent communication skills - the ability to communicate effectively with both technical and non-technical colleagues and stakeholders.- Self-motivation and organization - the ability to manage your own time and task list effectively.- Strong IG product and process knowledge.- Solid network across Client Servicing teams.- Substantial experience delivering trainings.

How you’ll grow

When you join IG Group, we want you to have more than a job - we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the rid.

The perks- Flexible working hours and work-from-home opportunities (hybrid working)- Competitive salary and performance-related bonuses- Pension, Insurance and Medical plans- Career-focused technical and leadership training including free access to LinkedIn Learning- Contribution to Gym Memberships and more- A day of Birthday off- Two volunteering days of leave per year- Comprehensive global and local onboarding process.

Where you’ll work

We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy.

Ask our employees what their favourite thing is about working at IG, and you’ll hear an echo of ‘our culture’ That’s because you can come to work as your authentic self. The things that make you, you - like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity - can bring a fresh perspective or new skill to our business.

That’s why we welcome people from various walks of life; and anyone who wants to help us realise our vision and strategy.

So, if you’re keen to connect with our values, and lead the charge on innovation, you know w