Credit Assistant

Job Responsibilities
- Manage relations with collection agencies.
- Manage relations with credit reporting agencies.
- Manage relations with credit insurance providers.
- Manage relations with the sales department.
- Manage all account queries and disputes.
- Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly.
- Daily review of Accounts Receivable ledger and monitor incoming payment.
- Responsible for Ageing of Debtors and maintaining the same under control.
- Responsible for compiling all group billing.
- Focus on minimizing the AR outstanding balance.
- Responsible for maintaining the debtor’s ledger with regular review of the aged accounts.
- Monitor the AR ledger on a daily basis, If any discrepancies found then corrective measures to be taken after co-ordinating with the PMS vendor.
- Ensuring prompt, accurate and efficient system for billing of current and aged accounts.
- Review the AR Aging report on a daily basis.
- Review the Guest Ledger High Balance report daily and reporting discrepancies, ensuring check-in / check-out procedures are followed.
- Administer credit processes and policies for other departments in the hotel.
- Ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
- Ensure the timely credit collections of all outstanding payments.
- Follow up on all overdue accounts and send to debt collectors, as required.
- Monitor credit limits of all outstanding accounts.
- Check and verify that all open Paymaster accounts were justified and should comply with company’s policy and procedure.
- Perform an audit trail for all debtors account to ensure that proper documentation is in place and charges are accurate.
- Respond and resolve customer queries.
- Reconcile all unpaid and short paid aged accounts.
- Reserve for doubtful accounts is maintained in accordance with company policy and the bad debt reserve report is in agreement with the G/L.
- Assign AR number to the approved accounts.
- Assign credit limit to the approved accounts.
- Black list accounts which are defaulters.
- Ensure compliance on Payment Card Industry (PCI) policy.
- Scrutinising all accounts to ensure adherence to the credit policy; includes pursuing and collecting delinquent accounts, providing status reports of uncollectable accounts and referring delinquent accounts to a collection agency.
- Collaborating with managers to ensure that all associated accounting requirements are adhered to in accordance with established procedures / time lines.
- Supervise Accounts Assistants regarding accurate and timely billing, processing of credit card inquiries and charge backs, billing of FIT accounts, processing of advance deposits and advance deposit refunds.
- Schedule and precedes the monthly credit meetings.
- Properly motivate the credit and collections staff.
- Reviewing Credit/Accounts Receivable operation and recommending/implementing improvements.
- Work with the Finance Manager to build effective working relationships with internal and external customers.
- Other special duties as and when assigned by the Financial controller.

Job Requirements

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- Manage relations with collection agencies.
- Manage relations with credit reporting agencies.
- Manage relations with credit insurance providers.
- Manage relations with the sales department.
- Manage all account queries and disputes.
- Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly.
- Daily review of Accounts Receivable ledger and monitor incoming payment.
- Responsible for Ageing of Debtors and maintaining the same under control.
- Responsible for compiling all group billing.
- Focus on minimizing the AR outstanding balance.
- Responsible for maintaining the debtor’s ledger with regular review of the aged accounts.
- Monitor the AR ledger on a daily basis, If any discrepancies found then corrective measures to be taken after co-ordinating with the PMS vendor.
- Ensuring prompt, accurate and efficient system for billing of current and aged accounts.
- Review the AR Aging report on a daily basis.
- Review the Guest Ledger High Balance report daily and reporting discrepancies, ensuring check-in / check-out procedures are followed.
- Administer credit processes and policies for other departments in the hotel.
- Ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
- Ensure the timely credit collections of all outstanding payments.
- Follow up on all overdue accounts and send to debt collectors, as required.
- Monitor credit limits of all outstanding accounts.
- Check and verify that all open Paymaster accounts were justified and should comply with company’s policy and procedure.
- Perform an audit trail for all debtors account to ensure that proper documentation is in place and charges are accurate.
- Respond and resolve customer queries.
- Reconcile all unpaid and sh