Customer Service Executive

2 days ago

Koramangala Bengaluru Karnataka, India Techminds IT Solutions Full time

**We are looking for Customer Care Executive for our Koramangala operations.**

**Key Responsibilities**:

- Handle customer inquiries, complaints, and feedback promptly and efficiently.
- Build rapport with customers, understanding their needs and preferences to provide personalized assistance.
- Provide accurate and comprehensive information about products, pricing, and policies.
- Offer recommendations and suggestions to enhance the customer's shopping experience.
- Investigate and resolve customer issues in a timely and satisfactory manner.
- Communicate effectively with customers, keeping them informed about the progress of their concerns.
- Escalate unresolved issues to appropriate departments or management for further assistance.
- Assist sales representatives by providing product knowledge and answering customer questions.
- Upsell and cross-sell to increase sales opportunities.
- Generate leads and referrals by building strong customer relationships.
- Manage Inventory and accurate tracking sales and restocking merchandise.
- Handle administrative duties such as processing transactions, maintain accurate records,

manage orders and shipment.
- Communicate effectively with colleagues, sales representatives, and management to ensure seamless customer service.
- Stay updated on industry trends and customer service best practices.
- Provide feedback and suggestions for improving customer service processes and procedures.
- Collaborate with marketing team to promote and execute promotional events and Campaigns

**Skills and Qualifications**:

- Excellent communication (**Tamil, English, Hindi, Telugu & Malayalam**) and interpersonal skills.
- Educational background - Graduation
- Strong problem-solving and analytical abilities.
- Proficiency in customer relationship management (CRM) systems.
- Ability to work independently and as part of a team.
- Flexibility in schedule including evening and weekends.
- Knowledge of point-of-sale software and inventory management system.

Share your resume at 9611296833

**Job Types**: Full-time, Permanent

**Salary**: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9611296833

  • Customer Service Executive

    2 weeks ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Care Executive

    5 days ago

    Bengaluru, India Customer Care Executive Full time

    Telecalling to customers after service and before **Job Types**: Full-time, Contract **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Paid sick time Schedule: - Morning shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support:...

  • Customer Service Representative

    2 weeks ago

    Bengaluru, Karnataka, India Quick customer electronic service Full time

    Im looking customer support excutive, 8904309332, near Hormavu signal banglore 560043 **Job Types**: Full-time, Part-time Pay: From ₹9,000.00 per month **Benefits**: - Cell phone reimbursement Supplemental Pay: - Overtime pay - Performance bonus - Yearly bonus **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

  • Customer Service Executive

    2 weeks ago

    Koramangala, Bengaluru, Karnataka, India Credvent Services Private Limited Full time

    **Job Summary**: We are looking for a motivated and customer-oriented Customer Service Executive (Voice Process) for firm. This role requires excellent communication skills and a passion for helping customers with their inquiries, complaints, and service needs. As a part of the voice process, you will be the first point of contact for customers and will work...

  • Customer Service Executive

    2 weeks ago

    Koramangala, Bengaluru, Karnataka, India Bifold Dynamix Full time

    We are hiring **Inbound Customer Service Executives **for a large international electronics brand in Bangalore. **Location**:Koramangala, Bangalore **Requirements**: *Minimum 12th pass **Responsibilities**:To handle customer queries over calls and document them **Shift timings**:9 hour shift between 7:00 am to 10:00 pm Note: This is a work-from-office...

  • Customer Service Executive

    1 week ago

    Koramangala, Bengaluru, Karnataka, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹15,000.00 - ₹17,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Customer Services Executive

    1 week ago

    Koramangala, Bengaluru, Karnataka, India VictaMan Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance...

  • Customer Service Executive

    6 days ago

    Koramangala, Bengaluru, Karnataka, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone **Salary**: ₹14,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

  • Customer Service Executive

    6 days ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

  • Customer Service Executive

    3 days ago

    Koramangala, Bengaluru, Karnataka, India Bifold Dynamix Full time

    We are looking to hire customer service executives who are fluent in English and Hindi besides other regional languages for a food and groceries delivery giant. **Location**: Koramangala, Bangalore **Requirements**: **Kannada **Telugu **Tamil - Undergraduates and 12th pass can apply - Should be willing to work-from-office **Payscale**: For Freshers: Up to...