Customer Relationship Executive
2 days ago
Handling inquiries/complaints from customers, targeting satisfactory closure.
Developing relationships with premium clients, thus enhancing the business.
Providing help and advice to customers using the organization's product or services.
Revert to the clients thus confirming the service.
Complaint management
Finding ways to measure customer Satisfaction and improve services.
Response Time: Cases should be handled with in the defined TAT.
Keeping accurate records of discussions or correspondence with the clients / customers
Consistency in quality.
Skill set
Experience Bracket ? Minimum 0- 1 Year
**Salary**: ₹10,000.00 - ₹150,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Hastsal, South West - 110059, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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