IT Support Technician

1 week ago


Buti Bori Nagpur Maharashtra, India Spacewood Office Solutions Full time

**Job Description: Desktop Support Engineer**

**Company**: Spacewood Office Solutions Pvt. Ltd.
**Work Location**: Butibori, Nagpur
**Work Mode**: Onsite
**Experience**: 1-2 years

**Roles and Responsibilities**:

- Provide technical support for desktops, laptops, printers, and other IT peripherals.
- Install, configure, and troubleshoot hardware, software, and network-related issues.
- Ensure timely resolution of IT support tickets and maintain service logs.
- Assist in setting up new workstations and upgrading existing systems.
- Perform regular system maintenance, backups, and security updates.
- Coordinate with vendors for hardware repairs and replacements.
- Support IT infrastructure, including LAN, WAN, and VPN setups.
- Train employees on IT best practices and cybersecurity guidelines.

**Education**:

- Diploma/Degree in Computer Science, Information Technology, or a related field.
- Certifications like CCNA, MCSA, or ITIL will be an added advantage.

**Skills Required**:

- Strong knowledge of Windows OS, MS Office, and networking concepts.
- Hands-on experience in troubleshooting hardware and software issues.
- Familiarity with Active Directory, DNS, DHCP, and remote desktop tools.
- Good problem-solving skills and ability to work under pressure.
- Excellent communication and customer service skills.

If you have a passion for IT support and problem-solving, join us at Spacewood Office Solutions Pvt. Ltd. and be a key part of our tech-driven environment

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement

Work Location: In person

Application Deadline: 19/07/2025
Expected Start Date: 21/07/2025


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