Customer Support Associate

2 weeks ago

Remote, India Insider.in Full time

**Responsibilities**:
- Responsible for resolving and replying queries. Managing incoming customer service queries.
- Ensure to meet SLAs set for queries via all relevant communication channels.
- Sending timely events related or customer related communication.
- Coordinate with internal teams like client servicing, business development, marketing, tech, product, etc.
- Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight.
- Handle customer complaints, provide appropriate solutions or alternatives within the time limits.**Requirements**:

- 1-2 years of relevant experience in customer service role (preferably e-commerce, app solution process)
- Good command over written and verbal communication
- Problem solver.
- Ability to multi-task and prioritise.
- Strong time management skills and motivated to exceed expectations.
- Flexible based on business needs and requirements.

  • Customer Support

    2 weeks ago

    Remote, India Asa Support Full time

    **What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

  • Customer Support Associate

    1 week ago

    Remote, India Openprise Full time

    Customer Support Associate Location: Hyderabad Timings: 10.30 PM to 6.30 AM(IST) Experience: 1-2 years You’ll work closely with the Customer Success Managers to drive resolution of all support issues and ensure customer satisfaction. You’ll learn the Openprise platform and advance your customer-facing and technical skills. This is an opportunity to...

  • Customer Support Associate Intern

    2 weeks ago

    remote, India Panache Solutions Full time

    Job DescriptionPosition: Customer Support Executive – InternCompany: Panache SolutionsLocation: RemoteDuration: 6 monthsInternship Type: stipend (INR 5K)About Panache SolutionsPanache Solutions is a Recruitment firm based in Hyderabad, Telangana. It is dedicated to delivering quality services and ensuring customer success. We are looking for motivated and...

  • Customer Support Associate Intern

    2 weeks ago

    Remote, India Panache Solutions Full time

    **Position**: Customer Support Executive - Intern **Company**: Panache Solutions **Location**: Remote **Duration**: 6 months **Internship Type**: stipend (INR 5K) **About Panache Solutions** Panache Solutions is a Recruitment firm based in Hyderabad, Telangana. It is dedicated to delivering quality services and ensuring customer success. We are looking...

  • Customer Support Associate

    2 days ago

    Remote, India Pocketpills Full time

    Customer Support Associate (Remote) Position Overview We are seeking a highly skilled Subject Matter Expert to join our remote team, bringing deep healthcare industry knowledge combined with exceptional customer service capabilities. This night shift position (Eastern Time Zone) requires an individual who thrives on solving complex problems while...

  • Customer Support Associate

    2 weeks ago

    Remote, India Unified Mentor Pvt. Ltd. Full time

    **Job Title**: Customer Support Executive **Location**: Remote **Stipend**: ₹7,000 + Incentives **Probation Period**: 2 months **About Unified Mentor** Unified Mentor is dedicated to delivering high-quality educational programs that empower individuals to advance their careers. As a Customer Support Executive, you’ll play an essential role in ensuring...

  • Customer Support Associate

    1 week ago

    Remote, India MyfitSoul Technologies Private Limited Full time

    Customer support MFS Solutions is a renowned company specializing in business process outsourcing (BPO). Our BPO services are designed to help businesses streamline their operations, reduce costs, and enhance overall efficiency. We take a client-centric approach, engaging closely with our clients to fully comprehend their unique requirements. This enables...

  • Customer Support Associate

    2 weeks ago

    Remote, India Nivoda Full time

    Salary range: R245,000 - R357,000 per annum_ Nivoda is looking for a SA based, enthusiastic and customer centric Customer Support Associate. Do you have the experience, drive, energy, and passion for delivering world-class customer service? We want to meet you! **About Nivoda** Nivoda is an extremely fast-growing B2B marketplace changing how the global...

  • Customer Support Associate

    4 days ago

    Remote, India MyfitSoul Technologies Private Limited Full time

    Customer support (Hybrid) MFS Solutions is a renowned company specializing in business process outsourcing (BPO). Our BPO services are designed to help businesses streamline their operations, reduce costs, and enhance overall efficiency. We take a client-centric approach, engaging closely with our clients to fully comprehend their unique requirements. This...

  • Customer Support Associate

    2 days ago

    Remote, India WATI.io Full time

    **Wati is a Series B, fast growing SaaS platform that is revolutionizing how companies communicate with their customers.** Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live...