Service Trainee

1 day ago

Bangalore City Bengaluru Karnataka, India Triedge Solutions Full time

**Position**:Service Trainee (Only For Men)
**Location**:bangalore**
- **Key Responsibilities**:

- Conduct regular preventive maintenance of elevators and escalators as per the schedule.

**Key Skills**:

- Strong knowledge of elevator and escalator systems, including mechanical, electrical, and control systems.
- Proficiency in troubleshooting and problem resolution.
- Awareness of safety standards and regulatory requirements in the elevator industry.
- Customer relationship management skills.
- Time management and ability to handle multiple service calls.
- Basic knowledge of inventory management for spare parts.

**Educational Qualifications**:

- Diploma or Degree in Mechanical, Electrical, or related engineering fields.
- Certification in lift engineering or safety management (preferred).

**Experience**: Knowledge/experience in the lift/elevator industry (installation or servicing).

**Key Performance Areas (KPAs)**
- **Service Efficiency**:

- Completion of scheduled maintenance tasks within timelines.
- Prompt response and resolution of emergency breakdowns.
- **Technical Expertise**:

- Accuracy in diagnosing and resolving issues.
- Minimal recurrence of issues after servicing.
- **Safety and Compliance**:

- Zero safety violations or incidents during maintenance activities.
- Adherence to all regulatory requirements and company safety protocols.
- **Customer Satisfaction**:

- Positive feedback from clients on service delivery.
- Quick resolution of customer complaints.
- **Documentation and Reporting**:

- Timely submission of accurate service reports.
- Maintenance of complete service history for each site.
- Diagnose and repair mechanical, electrical, and control system issues in elevators.
- Attend and resolve emergency breakdown calls promptly.
- Ensure compliance with safety and quality standards during servicing.
- Maintain records of service activities, including checklists and reports.
- Replace faulty parts and ensure the availability of critical spare parts.
- Liaise with clients to explain technical issues and service requirements.
- Provide support during warranty claims and follow up with the technical team.
- Train junior technicians and apprentices as required.
- Ensure timely submission of service reports and documentation to management.

**Job Types**: Full-time, Fresher

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance

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