Medical Receptionist

3 days ago


Powai Mumbai Maharashtra, India Kent Homeopathy Full time

Job Title: Front Desk Receptionist (Female)

Location: Kent Homeopathy Clinic, Powai, Mumbai

Qualification: 12th Pass / Diploma / Graduate

Experience: 0-2 years (Freshers welcome with good communication skills)

About Us:
Kent Homeopathy Clinic is a trusted destination for holistic and compassionate healthcare. Located in Powai, Mumbai, we specialize in offering individualized homeopathic treatment to patients with a wide range of health concerns. Our clinic maintains a welcoming, calm, and professional environment where the well-being of patients always comes first.

Role Overview:
Key Responsibilities:

- Greet and assist walk-in patients with warmth and professionalism
- Handle all incoming phone calls with clarity and courtesy
- Schedule and reschedule appointments via phone and in-person
- Follow up with patients for ongoing or missed appointments
- Maintain patient records and appointment logs accurately
- Assist the doctor in day-to-day administrative and clerical tasks
- Manage waiting area and ensure smooth patient flow
- Handle basic billing or token management if required
- Maintain a neat and tidy front desk and reception area

Skills & Attributes:

- Excellent verbal communication skills
- Polite, courteous, and patient-centric approach
- Good phone etiquette and appointment-handling skills
- Basic computer knowledge (Excel, WhatsApp, Google Calendar, etc.)
- Ability to multitask and remain composed under pressure
- Dependable, punctual, and well-groomed appearance
- A calm and pleasant demeanor at all times

Preferred Qualifications:

- 12th Pass / Diploma / Graduate in any stream
- Prior experience in clinics/hospitals will be an added advantage

Working Hours:
Full-time (Timings to be discussed during interview)

How to Apply:
Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person



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