
Medical Receptionist
18 hours ago
**Job Title**: Hospital Receptionist**Job Summary**:
The Hospital Receptionist serves as the first point of contact for patients, visitors, and vendors entering the healthcare facility. This role involves managing front-desk operations, scheduling appointments, handling patient inquiries, and ensuring smooth communication between patients and hospital staff.
**Key Responsibilities**:
- **Front Desk Operations**:
- Greet and assist patients, visitors, and vendors in a courteous and professional manner.
- Answer incoming phone calls, redirect calls, and take messages accurately.
- Maintain a clean and organized reception area.
- **Patient Coordination**:
- Register new patients and update existing patient information.
- Schedule, confirm, and reschedule patient appointments.
- Verify insurance information and collect co-pays or payments when necessary.
- **Administrative Support**:
- Maintain and manage patient records and confidential information.
- Coordinate with doctors, nurses, and other staff for appointment updates and patient information.
- Handle incoming and outgoing mail and deliveries.
- **Customer Service**:
- Address patient and visitor queries with patience and empathy.
- Handle complaints or escalate issues to the appropriate department when needed.
**Qualifications**:
- High School Diploma or equivalent (some positions may prefer an associate degree).
- Prior experience in a medical or hospital setting is preferred.
- Proficiency in Microsoft Office and hospital management systems (e.g., Meditech, Epic, etc.).
**Skills Required**:
- Excellent communication and interpersonal skills.
- Ability to multitask and handle stressful situations calmly.
- Strong organizational and time management skills.
- Basic knowledge of medical terminology is a plus.
- Customer service orientation.
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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