Receptionist

4 days ago

Mumbai Maharashtra, India Alka clinic Full time

**Job Summary**:
**Key Responsibilities**:

- Greet and welcome patients as they arrive at the clinic.
- Answer, screen, and forward incoming phone calls promptly and professionally.
- Schedule and confirm appointments and manage the clinic’s appointment system.
- Assist patients with check-in and check-out procedures, including processing payments.
- Maintain and update patient records with confidentiality and accuracy.
- Provide basic information to patients about clinic services and policies.
- Coordinate with medical staff to manage patient flow and appointment scheduling.
- Handle administrative tasks such as filing, copying, and managing correspondence.
- Maintain a clean and organized reception area.
- Address patient inquiries and resolve minor issues or escalate to the appropriate staff.

**Qualifications**:

- Graduate or above.
- Prior experience as a receptionist or in a customer service role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Proficiency in using office software (e.g., MS Office Suite) and familiarity with medical record systems.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanour.
- Ability to handle sensitive information with discretion.

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Experience**:

- Microsoft Office: 1 year (required)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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