Cloud Sales Associated

3 days ago

Thane, India Intech Online Pvt Ltd Full time

FACTS Online Pvt Ltd is a multidomain company which provides different types of services to its clients in India and around the world. It was established in the year 2015 and has successfully established its strong foothold in the Indian as well as overseas markets within a short period of time. We are a company that believes in customer satisfaction at any cost. We are passionate about what we do while maintaining a friendly and stress-free environment. Job Description for Cloud Sales Associate
- Customer Sales Associate responsibilities include resolving customer queries, recommending cloud plans according to their needs/requirements.
- Ultimately, you will make sure that our customer feels like we are a company that offers excellent support during both pre-sale and after-sale procedures.

**Responsibilities**:

- Respond to customer queries in a timely and accurate way, via support tickets, phone calls, and chats.
- Identify customer needs/requirements and helping them choose the best plans while explaining specific features.
- Following up with the customers to make sure that their issues are resolved.
- Sharing Customer feedbacks with our Sales, Product and Marketing team

**Requirements**:

- Exposure as a Customer Sales Associate.
- Exposure to cloud computing
- Excellent communication and problem-solving skills
- Multi-tasking abilities

Salary: ₹15k to 20k Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Remotely:

- No

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Having Knowledge about cloud computing

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8976940716

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