Front Desk Executive

1 week ago

Vadaj Ahmedabad Gujarat, India Rishi Jobs Full time

Job Title / Designation:

- Receptionist (Jr./Sr.)

Grade /Job Code:

- Non
- Medical

Purpose of Job:

- To Manage the Reception area of the Hospital and give Appointments and Follow up with the Patients

Qualification Range

Minimum Bachelor’s Degree

Experience Range

3 to 8 years

Department

Front Desk Management

Reporting Manager

Customer Experience Manager

Total work force handled

Key Responsibilities

Responsible for Management and Up keeping of the Reception Area

Responsible for giving Appointments to patients

Responsible for following up with the patients

Responsible for responding to queries and concerns of the patients and relatives with regards to hospital/non clinical process understanding

Responsible for informing the charges for procedures/treatments/rooms to patients/relatives

Responsible for adding patient basic information, appointment and follow up dates in respective MIS files (soft and paper versions as per process)

Responsible for collecting Google Reviews from the patients/relatives

Responsible for collecting and dispatching of all couriers in the hospital and maintain the records for the same

Responsible for keeping track of office supplies, inventories and update the purchase department as per process defined for respective branch

Responsible for ensuring maintenance of the reception area at all times

Responsible for co ordination with the laboratories for sample collections of the patients

Responsible for OPD Payment collection

Responsible for maintaining all records of patients in respective folders/ERP/CRM as per process

Secondary Responsibilities

Responsible for supporting the administrative function in absence of the administration and billing staff

Responsible for Arranging the file of the Patient

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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