Usa Customer Care Executive

2 days ago


Gurugram Haryana, India Career Crox Full time

**Job Title**: Customer Care Executive - USA Process (International Voice)
**Location**: Sector 18, Gurgaon
**CTC**: ₹28,000 + Incentives (Minimum ₹30,000/month)
**Experience**: Fresher
**Education**: Undergraduate/Graduate
**Working Days**: 5 Days a Week

**Roles & Responsibilities**:

- Handle inbound/outbound calls from US customers
- Resolve queries and provide product/service information
- Maintain a high level of customer satisfaction
- Update customer records and follow up as needed
- Adhere to communication and quality standards

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- How much do you rate your English Communication Skill out of 10?
- Do you have any experience in this or similar field or you are Fresher ?
- Whats your current in-hand salary?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Fluent English (preferred)

**Location**:

- Gurgaon, Haryana (preferred)

Work Location: In person



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