
Usa Customer Care Executive
2 days ago
**Job Title**: Customer Care Executive - USA Process (International Voice)
**Location**: Sector 18, Gurgaon
**CTC**: ₹28,000 + Incentives (Minimum ₹30,000/month)
**Experience**: Fresher
**Education**: Undergraduate/Graduate
**Working Days**: 5 Days a Week
**Roles & Responsibilities**:
- Handle inbound/outbound calls from US customers
- Resolve queries and provide product/service information
- Maintain a high level of customer satisfaction
- Update customer records and follow up as needed
- Adhere to communication and quality standards
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Application Question(s):
- How much do you rate your English Communication Skill out of 10?
- Do you have any experience in this or similar field or you are Fresher ?
- Whats your current in-hand salary?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Fluent English (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
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