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Collection Executive

2 weeks ago

Gurgaon, India Adhaan Solution Pvt. Ltd. Full time

**Job Responsibilities -**
- Follow-up with customers for recovery of overdue amount through field visits to customer’s address
- Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company
- Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
- Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
- Ensure that the weekly/monthly collection target is met
- Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner What skills do you need for this role?

**ELIGIBILITY CRITERIA -**
- Any education background
- 1 - 5 years of experience in relevant field role (non-collections background only) e.g., door-to-door sales or field ops experience including (but not restricted to) banks/NBFCs/Insurance companies, logistics companies, etc.
- Fluent and proficient in communication in the local language
- Take responsibility of effectiveness and timely completion of work
- Understanding of the Loan process and documents as informed in training
- Planning, organizing and time management skills along with the ability to prioritize tasks & events

**Salary**: ₹11,515.60 - ₹18,800.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Do you have Two Wheeler?
- Do you have a valid DL ?

**Experience**:

- Field sales: 1 year (required)
- Direct sales: 1 year (required)

**Speak with the employer**
+91 9870614127