Customer Support Executive

6 days ago

Mumbai Maharashtra, India Criniti's Management Service LLP Full time

***

**About Our Client**:Our client is a renowned restaurant group in Australia, operating 9 locations nationwide. Established in 2003, they specialize in serving authentic Italian cuisine, offering a menu that features exclusive signature dishes available only at their restaurants. With a steadfast commitment to quality and tradition, they have earned a distinguished reputation as a leader in the Italian dining industry.

**Responsibilities**:

- Provide detailed product and service information to customers.
- Address customer inquiries and resolve issues or concerns in a timely manner.
- Handle customer complaints professionally and work toward resolutions.
- Escalate complex complaints or issues to the appropriate department or personnel as needed.
- Maintain exceptional customer service standards during every interaction.

**Job Location Dahisar East, Mumbai**

**Mode - Work from Office**

**Requirements**:

- Prior experience in a call center or customer service.
- Need excellent communication skills.
- Availability to work flexible hours, including late night shift, early morning, and weekends, as required.
- Immediate joiner would be preferred.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹32,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift

Work Location: In person

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