Spanish Language Expert

6 days ago

Mumbai Maharashtra, India OrganoMart Full time

**Job Title: Spanish Language Expert - Collections Process**

**Location**: [Company Location]
**Department**: Collections
**Reports to**: Collections Manager

**Position Overview**:
**Key Responsibilities**:

- **Customer Communication**:

- Clearly explain payment terms, account statuses, and available payment options to clients.
- **Negotiation and Dispute Resolution**:

- Negotiate payment plans and settlements with Spanish-speaking clients to resolve outstanding balances.
- Address and resolve disputes and queries related to account balances and payment issues.
- **Documentation and Reporting**:

- Accurately document all communication and interactions with clients in the company’s collections system.
- Prepare and maintain detailed reports on collection activities, account statuses, and recovery rates.
- **Compliance and Best Practices**:

- Ensure all collection activities comply with relevant laws, regulations, and company policies.
- Stay updated on industry best practices and legal requirements related to debt collection.
- **Collaboration and Support**:

- Work closely with the broader collections team to develop strategies for improving collection rates.
- Provide language support and guidance to team members handling Spanish-speaking clients.
- Assist in training new team members on effective communication strategies for Spanish-speaking clients.
- **Customer Service**:

- Provide exceptional customer service to Spanish-speaking clients, maintaining professionalism and empathy in all interactions.
- Assist clients in understanding their account details and finding solutions that are mutually beneficial.

**Qualifications**:

- Bachelor’s degree in Spanish, Finance, Business Administration, or a related field.
- Proven experience in collections, customer service, or a related field.
- Native or near-native proficiency in Spanish and English.
- Strong negotiation and conflict resolution skills.
- Excellent written and verbal communication skills.
- High level of attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Familiarity with collections software and CRM systems is a plus.

**Preferred Qualifications**:

- Experience in a financial or collections environment.
- Certification in debt collection or credit management.
- Knowledge of relevant laws and regulations governing debt collection.

Pay: ₹8,784.85 - ₹44,990.19 per month

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift

**Experience**:

- total work: 1 year (required)

**Language**:

- spanish (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: Remote

  • Spanish Language Expert

    2 weeks ago

    Viman Nagar, Pune, Maharashtra, India SamvadSocial Technologies Pvt Ltd Full time

    **Spanish Language Expert (Bilingual - English & Spanish)** **Location: Viman Nagar, Pune** **Shift: US Shift (Night Shift)** **Working Days: 5 Days a Week** **Immediate Joiners Preferred!** Are you fluent in Spanish and English with a passion for communication and customer service? We’re looking for an experienced Spanish Language Expert to join our...

  • Spanish Language Expert

    1 week ago

    Mumbai, Maharashtra, India Lingo Solution Pvt LTD Full time

    **Job Summary** **Key Responsibilities** - Diagnose and troubleshoot software, hardware, or product issues effectively - Translate complex technical terms and instructions into Spanish in a clear and customer-friendly manner - Document support tickets, FAQs, and issue resolutions in both English and Spanish - Collaborate with engineering and product teams...

  • Spanish Language Expert

    2 days ago

    Mumbai, India Fyve Full time

    Job Description: Spanish Language Trainer We are seeking a skilled Spanish Language Trainer who can work Freelancer, Weekly 6 Hours, as a Spanish Language Trainer. Your expertise will be instrumental in supporting our business initiatives and ensuring a high level of service to our Spanish-speaking clients. **Responsibilities**: 1. Develop and deliver...

  • Spanish Language Expert

    10 hours ago

    Mumbai, India LINGO SOLUTION Private Limited Full time

    Hello Everyone, Urgent Hiring!!! Hope you're all doing well and Safe We are Urgently looking for Spanish Language Expert for Mumbai location. **Salary**: - 5 to 5.5L PA Duration: - full time Regards HR Team. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹500,000.00 - ₹550,000.00 per year Schedule: - Day shift Supplemental pay...

  • Spanish Language Expert

    2 days ago

    Mumbai, Maharashtra, India Lingo Solution Pvt Ltd Full time

    Location: Mumbai (WFO **TECHNICAL SKILLS**: - Good working knowledge of Windows, MS Office & internet technologies. - Basic networking concepts, troubleshooting LAN/remote access problems. - Ability and willingness to learn quickly, keep knowledge current. **EDUCATION & WORK HISTORY**: - Minimum qualification: B2 Level certification in...

  • Spanish Trainer

    2 weeks ago

    Kharghar, Navi Mumbai, Maharashtra, India Language academy Full time

    To teach students all levels of Spanish language - A1, A2, B1, B2 He/She must be ready to teach from the center **(OFFLINE)** and must have completed their C1 or B2 level certification with a teaching experience of 2-3 years. **Job Types**: Part-time, Contractual / Temporary, Freelance Pay: ₹10,082.72 - ₹45,304.71 per month Schedule: - Day shift -...

  • Spanish Language Csr

    6 days ago

    Mumbai, Maharashtra, India Grace Services Full time

    WE ARE HIRING FOR GRACE STAFFING SERVICES **Job Title**: Spanish Customer Service Representative (Voice Process) **Location**: Mumbai, Maharashtra **Shift**: US Night Rotational Shifts (5 working days, 2 rotational off days) **Immediate Joining**: Must join by November We are looking for an experienced **Spanish-speaking Customer Service Representative**...

  • Spanish Language Teacher

    6 days ago

    Navi Mumbai, India Second Tongue, Institute of Languages Full time

    **Job Summary** Greeting from Second Tongue, Company Profile: Second Tongue is a Language Institute where we conduct foreign languages like French, Spanish, German, Mandarin(Chinese), English, Japanese, Arabic, Tamil, Malayalam and many other languages. Est. 2014, we have trained more than 6000 students. One of the top 5 foreign language institutes of Navi...

  • Foreign Language Trainer

    6 days ago

    Mumbai, India The Language Network Full time

    The Language Network is an online platform to learn foreign languages. We engage with expert foreign language trainers to execute an amazing online learning experience for our students. At TLN, we help you master a foreign language of your choice from the comfort of your home. As a part of our growth phase, we are looking at inviting goal oriented and...

  • Spanish language Support analyst

    3 days ago

    Maharashtra, India LTIMindtree Full time

    Role: Spanish language Support analystExperience: 5-10 yearsLocation: Mumbai and PuneNotice Period: Immediate to 30 daysJob Description:Should have Spanish language proficiencyGood to have Spanish language proficiencyShould have experience of ITIL process and supportIdentifying and resolving technical issues related to applicationsCollaborating Working with...