Customer Care/monitoring

3 days ago

New Delhi, India C-Quest Capital Full time

**Background to CQC**

C-Quest Capital LLC (CQC) is a leading global carbon project developer, social impact investor and climate finance specialist. Our mission is to transform the lives of families in the poorest communities in developing countries by providing access to clean and sustainable energy solutions and improving the health and wellbeing of women and children. We do this through making investments in carbon reduction and removal programs, which provide clean and efficient energy appliances, small-scale agriculture and forestry services to the rural poor.

CQC’s carbon programs have improved the lives of over 20 million people in Africa, India, Southeast Asia and Central America. Our ambition is to reach over 175 million people by 2035 and we are well on our path to do so with current committed funding.

CQC is headquartered in Washington DC, USA, with subsidiaries in India, Malaysia, Singapore, Cambodia and Australia.

***The Role**
- CQC is hiring a Customer Care/Monitoring for India to meet the increasing demand from companies and sovereigns in the region for carbon and sustainability solutions. This new role reports to CQC’s Chief Operations Officer in our India region. Role is meant for one or more of the ongoing projects.

**Duties/Responsibilities**:

- Ensures that appropriate actions are taken to resolve customers problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
- Coordinates with internal compliance function to understand necessary project guidelines including periodic updation thereto and ensure all customer interactions are in-line with the same.
- Takes responsibility to ensure customer interactions are meaningful and adequate from project’s perspective while being sensitive to customer's behavior
- Performs other related duties as assigned.

**Required Skills/Abilities**:

- Excellent communication skills including active listening.
- Knowledge of Hindi must. Proficiency in multiple Indian languages preferable.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Knowledge of, or ability to learn, product, service, or area of customer service specialization.
- Proficiency in MS Office

  • Customer Care Executive

    2 weeks ago

    Paschim Vihar, Delhi, Delhi, India Mantra Care Full time

    **Job Title - Customer Care ( Telecaller )** **Experience**: 0-2 years (Freshers are welcome to apply) **Contact Person**: Tamanna(9718011142) **About Eye Mantra Hospital** Eye Mantra Hospital is a leading provider of advanced eye care services, offering specialized treatments in LASIK, Cataract, Retina, Glaucoma, and Pediatric Ophthalmology. With a...

  • Monitoring and Evaluation Officer

    2 weeks ago

    Delhi, Delhi, India Udayan Care Full time

    **Asst Manager**: - Monitoring & Evaluation_ Location : New Delhi (CR Park) **Job Roles**: - Support in promoting a results-based approach and integrates innovative M&E approaches in the area of Skill Development - Provide substantive and strategic support to program overall Monitoring and Evaluation framework, by undertaking analysis of data from Udayan...

  • Customer Care Executive

    1 week ago

    New Delhi, India White Force Full time

    Job description Job Description: Customer Care Executive  Company: Ganga Roller Flour Mills  Location: New Delhi  Industry: Food Processing  Experience: 2+ years  ; Position Overview Ganga Roller Flour Mills is seeking a dedicated and professional Customer Care Executive to join our team in New Delhi. The ideal candidate will play a...

  • Customer Care Executive

    2 weeks ago

    New Delhi, India BHOOMNI INCORPORATION PRIVATE LIMITED Full time

    Answer phone calls in a more professional manner and provide information about products and services as required by the callers They are responsible for taking or cancelling orders, and obtaining details of customer complaints Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...

  • Customer Care Executive

    3 days ago

    New Delhi, India Quicktouch Technologies limited Full time

    Quicktouch Technologies Limited is looking Female Customer Care Executive. Exp - 2 Yrs in calling only ( Should be very good in English ) Working Days - 6 Days Shift Timings - 10 AM -6.30 PM ( Morning Shift ) Location - Netaji Subhash Place, D Mall Delhi 1. Handle customer complaints, 2. Provide appropriate solutions and alternatives within the time...

  • Customer Care Executive

    1 week ago

    Sarita Vihar, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...

  • Customer Care Executive

    3 days ago

    New Delhi, India eWebGuru Solutions Pvt Ltd Full time

    Hiring for customer care executive **Company interview location - Uttam Nagar Delhi** Salary 25,000 + incentives Part time and full time English + Hindi language Any qualification **Job Types**: Full-time, Part-time, Fresher, Regular / Permanent **Salary**: ₹17,032.00 - ₹18,281.00 per month **Benefits**: - Health insurance Schedule: - Morning...

  • Customer Care Executive

    2 weeks ago

    New Delhi, India Yuva Shakti Foundation Full time

    **XII/Graduate with 1-5 Years on Customer Care In Bound & Out Bound Chatting Experience, Ready to work in Rotational Shifts. Age above 27 Years are not eligible.** **Excellent Communication Skills plus writing also in English & Hindi is mandatory.** **Freshers can also apply. Immediate Joiners will be given preference.** **Salary**: ₹12,000.00 -...

  • Customer Care Executive

    3 days ago

    New Delhi, India Talent Corner HR Services Pvt. Ltd. Full time

    Desired Profile Excellent English communication skills, strong articulation and follow up techniques Experience : 1-3 years **Department** All Departments **Open Positions** 1 **Skills Required**: Good Communication Skills;Receptionist;Fllow up on leads **Location** New Delhi **Education/Qualification** Any Graduate; Post Graduation Not Required;...

  • Customer Care Executive

    2 weeks ago

    New Delhi, India Kuber Polyplast Full time

    As a part of the Customer Care Executive, you will have certain roles and responsibilites on your shoulder: - 1. VERIFY AND APPROVE ALL DETAILS FROM THE CUSTOMER MASTER DATA FORM BEFORE ORDER ACCEPTANCE AND DISPATCH. 2. MANAGING FULL DISPATCH - FROM PLANNING, ALIGNING SCHEDULE WITH TRANSPORTERS, MAINTAINING GATE OUT PASSES, DISPATCH OF GOODS AND...