Support Executive

1 week ago


Marol Mumbai Maharashtra, India Maxus Technologies Pvt. Ltd. Full time

**Job Title: Support Executive**

**Responsibilities**:

- Maintain excellent customer satisfaction and review support tickets for appropriate resolution.
- Provide customer support through phone and Mails.
- Collaborate with other departments to resolve customer issues promptly.
- Serve as a primary point of contact for customer support and complaints.
- Proactively identify, investigate, and resolve recurring customer support issues.
- Maintain accurate documentation and records of customer interactions.
- Take understanding of the Application developed by the company and provide training to the clients.
- Proactively gather and utilize customer feedback and suggestions to improve service.
- Review customer satisfaction reports to ensure high levels of support satisfaction.
- Contribute to the development and enhancement of customer support processes.
- Collaborate with IT teams to address technical issues reported by customers.
- Verify accuracy and consistency of customer requests.

**Additional Qualifications**:

- Graduation (Bachelor’s degree) in Commerce preferred
- Proficiency in Microsoft Excel and Microsoft Outlook (or similar mail systems).
- Knowledge of payroll systems and basic accounting principles would be advantageous.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,175.22 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift
- Morning shift

Ability to commute/relocate:

- Marol, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- 2 yrs: 1 year (required)

**Language**:

- English (required)

**Location**:

- Marol, Mumbai, Maharashtra (required)

Work Location: In person


  • Support Executive

    5 hours ago


    Marol, Mumbai, Maharashtra, India Maxus Technologies Pvt. Ltd. Full time

    **Job Title: Support Executive** **Responsibilities**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution. - Provide customer support through phone and Mails. - Collaborate with other departments to resolve customer issues promptly. - Serve as a primary point of contact for customer support and complaints. -...

  • Franchise Support

    1 week ago


    Marol, Mumbai, Maharashtra, India Choice Connect Pvt Ltd Full time

    **Job Overview**: We are seeking a dedicated and detail-oriented Franchisee Support Manager to handle franchisee complaints, manage closure processes, and oversee the Annual Maintenance Charges (AMC) functions. This role will ensure smooth communication between the company and Branches and help resolve issues per company policy, manage closures, and ensure...


  • Marol, Mumbai, Maharashtra, India CoinDCX Full time

    **The CoinDCX Journey: Building Tomorrow, Today** At CoinDCX, we believe ‘CHANGE STARTS TOGETHER’. You are the driving force that will help us make Web3 accessible to all. In the last six years, we have skyrocketed from being India’s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and...


  • Marol, Mumbai, Maharashtra, India CoinDCX Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    The CoinDCX Journey: Building Tomorrow, TodayAt CoinDCX, we believe 'CHANGE STARTS TOGETHER'. You are the driving force that will help us make Web3 accessible to all.In the last six years, we have skyrocketed from being India's first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of...

  • Marketing Executive

    5 hours ago


    Mumbai, India Marketing Executive Full time

    experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from you. **Objectives...

  • Sales Executive

    2 weeks ago


    Mumbai, Maharashtra, India Aditi Tracking Support Full time

    **JD for Sales Executive** **Company Overview**: Aditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to optimize their operations and enhance...


  • Marol, Mumbai, Maharashtra, India Carnot Technologies Pvt Ltd Full time

    Role: - Work from Office opportunity - CTC - 18000/- to 20,000/- PM - Mode of Employment - 1 Year Contract **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Telemarketing: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi...


  • Marol, Mumbai, Maharashtra, India Carnot Technologies Pvt Ltd Full time

    Role: - Work from Office opportunity - Role: Telesales / Customer Interaction role - CTC - 15000/- to 20,000/- PM - Mode of Employment - 1 Year Contract - Experience - 0-1 year **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Telemarketing: 1 year...


  • Marol Naka, Mumbai, Maharashtra, India speshally NHS Full time

    Job Title: Customer Service Executive (GPS Tracker) Experience: Minimum 6 months Company Overview: We are hiring for our client company part of the Mahindra Group, is a leading Agri-Tech company providing IoT-based GPS tracking solutions for tractors. These devices help farmers across India improve operational efficiency, save costs, enhance security, and...


  • Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.