Customer Service Representative

2 days ago


Gurgaon District Haryana, India VCollaborate consulting Full time

We are hiring experienced **Customer Support Executives** for an **international Mail and Chat**process. The role requires handling customer queries via voice calls while ensuring a high standard of service and satisfaction.

**Eligibility Criteria**:

- Education: Undergraduate or Graduate (any stream)
- Experience**:Minimum 6 months of experience in an international voice or blended process** - mandatory
- Communication: Excellent verbal communication in **English**:

- Skills:

- Strong interpersonal and problem-solving skills
- Ability to work in a fast-paced environment
- Customer-centric mindset

**Key Responsibilities**:

- Handle inbound/outbound international customer calls
- Address customer queries and provide appropriate solutions
- Maintain call quality and customer satisfaction scores
- Follow standard operating procedures and update CRM systems
- Meet performance metrics and service level agreements (SLAs)

**Additional Information**:

- Work Days**:5 days working** | 2 rotational weekly offs
- Shifts: Rotational shifts (including night shifts)
- **Cab Facility**: Both-side cab provided
- **Training**: Provided post-selection

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹27,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- International Mail and Chat Experience is Mandatory.

**Language**:

- English (required)

Work Location: In person



  • Gurgaon, Haryana, India Kinexa Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative & Business Develpoment Executive located in Gurugram. The Customer Service Representative & Sales will respond to customer inquiries, provide effective and efficient solutions, and ensure customer satisfaction. Daily tasks include handling customer complaints, processing...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...


  • Gurgaon, India Veeman Tech Evolution Private Limited Full time

    _**JOB DESCRIPTION;**_ We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...


  • Gurgaon District, Haryana, India Ethics Group of Companies Full time

    We are hiring for the role of **Customer Care Executive - D2C Brands **on urgent basis for Gurgaon location. Only Immediate joiners apply. **Salary**: 3.5 LPA - 4.5 LPA **Experience**: 2 years - 3 years **Roles & Responsibilities**: - Provide accurate information about our products, including features, pricing, and availability. - Assist customers in...


  • Gurgaon H.O, Gurugram, Haryana, India The Haelli Full time

    **Role & responsibilities**: This is a full-time on-site role for a **Female -Customer Service Representative**at The Haelli in Gurgaon. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, enhancing overall customer experience on a day-to-day basis **through calls, wats app texts,...


  • Gurgaon District, Haryana, India VCollaborate consulting Full time

    We are hiring experienced **Customer Support Executives** for an **international Mail and Chat**process. The role requires handling customer queries via voice calls while ensuring a high standard of service and satisfaction. **Eligibility Criteria**: - Education: Undergraduate or Graduate (any stream) - Experience**:Minimum 6 months of experience in an...


  • Gurgaon, India Cubnet Service Full time

    Responsibilites: - Provide knowledgeable answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Any Graduate can apply - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills - Ability to...