Administration Officer

1 day ago


Perungudi Chennai Tamil Nadu, India Tech Lead RCM Full time

Job Description -Administration Officer
- Admin & Transport in charge

Work Location: Chennai, India

Shift Timing: Day Shift (with flexibility to support night shift operations as required)

Position Type: Full-time

About the Role

We are looking for a dependable and proactive Admin & Transport Team member to manage and coordinate all administrative and employee transport-related functions for our Healthcare RCM company. This role is responsible for ensuring seamless day-to-day office administration, smooth transport arrangements for night shift employees, vendor management, and timely resolution of employee grievances related to admin and transport.

Key Responsibilities

Office & Facility Administration
- Ensure smooth functioning of day-to-day office operations (workstations, seating, pantry, housekeeping, stationery).
- Coordinate with building management for facility-related concerns (electricity, internet,

power backup, security).
- Support new joiners with access cards, ID cards, seating, and workstation readiness.

Transport Management
- Coordinate daily cab schedules for night shift employees.
- Maintain employee transport rosters, route plans, and daily usage logs.
- Ensure vendor compliance with safety standards, GPS tracking, and driver protocols.
- Address and resolve transport-related employee grievances immediately.

Vendor & Asset Management
- Work with transport, housekeeping, pantry, and facility vendors to ensure service

delivery as per SLA.
- Manage procurement and distribution of office supplies and consumables.
- Maintain inventory of office assets and coordinate with IT/Operations for allocation.

Employee Support & Grievances
- Serve as the first point of contact for admin/transport-related employee issues.
- Ensure timely escalation and resolution of grievances within agreed TAT.
- Track recurring issues and propose process improvements.

Compliance & Safety
- Monitor adherence to health, safety, and security protocols.
- Maintain visitor logs, access control records, and transport compliance reports.
- Ensure zero safety incidents in transport and facility operations.

Reporting & Coordination
- Share daily/weekly reports on transport utilization, admin expenses, and grievances.
- Work closely with HR and Operations teams for shift planning and onboarding

requirements.
- Support audits (internal/client/statutory) with updated admin/transport records.

Qualifications & Requirements
- Bachelor’s degree preferred (Business Administration/Operations/Logistics).
- 1-3 years of experience in administration or transport coordination (BPO/RCM industry

preferred).
- Strong organizational, coordination, and problem-solving skills.
- Proficiency in MS Excel for roster and reporting.
- Good communication and interpersonal skills.
- Flexibility to support late-night coordination when required.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

**Experience**:

- Office Administration: 2 years (preferred)

Work Location: In person



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