Associate, Sw Bus Systems

**Description - External**

About Northern Trust:
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

**Working with Us**:
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve
We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

**Senior Consultant, Centre of Excellence Enlighten team**

**The Department**

The COE team is part of the Productivity organization and has broad responsibility for identifying and driving global, cross functional process improvement opportunities using a variety of optimization techniques. The department uses Enlighten, Lean Six Sigma and other change management Improvement methods to impact benefit levers of cost, quality, and risk. Enlighten Software is a productivity tool, that focus on Productivity, Utilization & Efficiency. It analyses data to assist management in making informed decision to maximize benefits and resources.

**Responsibilities**:

- Primary responsibility is to work closely with operations team as well as enlighten consultant to transition existing reports from existing reporting platforms to Tableau and Power BI reporting.
- Operates independently; gain in-depth knowledge of enlighten tool (post training period)
- Understand & setup enlighten program to achieve department goals
- Facilitates stakeholder collaboration across departments to address gaps and pain-points in data journeys.
- Train managers on “telling the story” behind team performance using key Enlighten metrics (e.g. Efficiency, Utilization, Productivity) in a manner that is consistent with program goals.
- Understand organizations goals and ensure that goal alignment is occurring at every level.
- Ensure the new methodology and behavioral change is firmly embedded across the business to facilitate long-term sustainability far beyond project completion.
- Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of the work.
- Work in tandem with Business Sponsors and Stakeholders to understand business vision and objectives in order to define, create and implement business process improvements that will drive efficiencies across the Organization
- Responsible for analysis, facilitation, training's, mentoring, project reporting and providing recommendations for process improvements that will improve quality, reduce costs and establish appropriate process metrics and improve process controls.
- Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management
- Evaluate existing business and operational flows and define the As-Is process models and To-Be process models for business process re-engineering initiatives, demonstrating commitment to the company’s vision and business strategies/objectives.
- Ensure a coordinated, consistent and effective delivery and benefit measurement plan, by planning and working with business and project teams.
- Ensure integrity and consistency in all initiatives and allocated tasks.

**Skills/ Experience**:

- A college or university degree is a must
- Six Sigma Green Belt certification is mandatory, Black Belt trained or certified.
- Experience in data analysis, reporting, warehousing and modeling. Power BI / Tableau related data visualization / analytic tools
- 10+ years of relevant work experience in change management, process optimization/process re-engineering
- Prior financial services experience is desirable
- Process mapping, process improvement and operational change skills.
- Strong written communication skills to all levels of an organization including senior mgmt, with a client focused mindset. Proven ability to influence others.
- Good negotiation and conflict management skills.