Guest Service Associate(Pwr)

4 days ago


Mumbai, India Transient Hr solutions Pvt Ltd Full time

Urgent opening for Guest Service Associate/Operation Associate(Multiplex Theatre-PWR)-**Mega Drive on 11.05.23**

Location - All over Mumbai

Rotational shift - 08.00am to 5.00pm or 5.00pm to 02.00am

Qualification
- 10th, 12th or any graduate can apply

Salary - Best in the industry

Job Role
- Responsible for selling the food items across the counter and in the auditorium.
Responsible for promoting all promotions associated with brand partners related to Box Office / Food
& Beverage.
Prepares the wooden tray, laying out napkins and utensils, making sure the condiments are refilled,
and performing all other preparation tasks.
Responsible for collecting cash for each sale done.
Responsible for recording the sale and cash collected at the end of each shift.
Responsible for using the POS for recording the sale.
Responsible for recording all items received at the counter at the beginning - during the shift.
Responsible for checking the quality of the items being placed in the warmer and cold case.
Responsible to arrange and serve the food as per the hygiene standard using gloves and tongs.
Responsible to use dispensing machine for coffee - tea - coke
Responsible for selling devices such as handheld and PDA devices.
Responsible for keeping a clean work area like food counter - warmers - cold cases - dispensing machine
- Popcorn maker and floors are clean.
Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen
staff is running out of any items...etc.
Presenting menus, suggesting dishes, assisting in drink selection, informing customers about food
preparation details, communicating specific customer needs to the commis.
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts
and drinks, removing courses, replenishing utensils, refilling glasses.
Prepare mixed drinks for service to the customers table.
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Filling in for absent staff as needed.
Assisting with special events as needed.
Greet all guests and owners warmly with an appropriate greeting.
Adhere to grooming and appearance standards consistently.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,500.00 - ₹18,000.00 per month

Schedule:

- Rotational shift


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