Agm

Job Description: Assistant General Manager (AGM) - Integrated Facility Management Services

**Position Title**: Assistant General Manager (AGM)
**Location**: Delhi NCR
**Industry**: Integrated Facility Management Services (Security, Housekeeping, and Maintenance Manpower)
**Experience Required**: Minimum 5 years in the same domain

**About the Role**

**Key Responsibilities**
- **Operations Management**:

- Oversee and manage day-to-day operations for security, housekeeping, and maintenance services across multiple client sites.
- Ensure smooth execution of services, compliance with SLAs, and client satisfaction.
- Monitor and optimize resource allocation, cost-efficiency, and service delivery standards.
- **Team Leadership**:

- Lead, mentor, and motivate a team of supervisors and on-ground staff to maintain high performance and productivity.
- Conduct regular training and skill development programs for the workforce.
- **Client Management**:

- Build and maintain strong relationships with existing clients to ensure retention and satisfaction.
- Act as the point of contact for resolving client issues and ensuring exceptional service delivery.
- **Business Development**:

- Identify and pursue new business opportunities in the Delhi NCR region.
- Develop strategies to expand the company’s client base and increase revenue.
- Collaborate with the sales and marketing teams to prepare proposals, conduct negotiations, and secure new contracts.
- **Compliance and Reporting**:

- Ensure adherence to all statutory and regulatory requirements related to labor laws and safety standards.
- Prepare regular reports on operational performance, client feedback, and business growth.

**Key Requirements**
- **Experience**: Minimum 5 years of experience in the Integrated Facility Management domain, handling security, housekeeping, and maintenance manpower services.
- **Skills**:

- Strong leadership and team management skills.
- Excellent client relationship management.
- Proficiency in operations and resource planning.
- Strategic mindset with a proven ability to grow the business.
- **Location**: In-depth knowledge of the Delhi NCR market and its operational dynamics.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹55,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 4 years (preferred)

Work Location: Remote