
Housekeeping Supervisor
4 days ago
Position: Housekeeping Supervisor
Location: The Cozy Nook, Manali
Reports To: Housekeeping Manager
Department: Housekeeping
Job Summary
Key Responsibilities
1. Supervision and Team Leadership:
- Oversee daily housekeeping operations for guest rooms, common areas, and back-of-house spaces.
- Supervise and guide housekeeping staff to maintain high standards.
- Prepare staff schedules and allocate tasks efficiently.
2. Quality Control:
- Conduct regular inspections of rooms and public areas to ensure cleanliness and compliance with hygiene standards.
- Address and resolve guest complaints related to housekeeping promptly and effectively.
3. Training and Development:
- Train and mentor housekeeping staff on cleaning protocols, safety measures, and guest interaction.
- Ensure staff adherence to hotel policies and procedures.
4. Inventory Management:
- Monitor housekeeping supplies and equipment.
- Coordinate with the procurement team for timely replenishment of cleaning products and amenities.
5. Health and Safety Compliance:
- Enforce adherence to health and safety standards, including proper handling of cleaning chemicals and equipment.
- Ensure fire safety and evacuation protocols are understood by staff.
6. Collaboration:
- Coordinate with other departments, including front desk and maintenance, to fulfill guest requests and ensure smooth operations.
- Communicate effectively with the housekeeping manager regarding operational challenges and solutions.
7. Guest Satisfaction:
- Focus on providing a welcoming and clean environment that enhances guest experience.
**Requirements**:
1. Experience:
- 2+ years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality experience preferred).
2. Skills:
- Strong attention to detail and organizational skills.
- Excellent leadership and team management abilities.
- Effective communication and problem-solving skills.
- Proficiency in inventory management and housekeeping protocols.
3. Knowledge:
- Familiarity with cleaning products, tools, and equipment.
- Understanding of health and safety standards in hospitality.
4. Education:
- High school diploma or equivalent (certification in hospitality management is a plus).
Key Attributes
- Professional demeanor and a guest-first attitude.
- Flexibility to work shifts, including weekends and holidays.
- Ability to stay calm and make decisions under pressure.
Compensation
- Salary: 15-16K per month (based on experience).
- Perks: Growth opportunities, team incentives, and a dynamic work environment.
How to Apply
Contact: 9599333058
Deadline: 15 Dec, 2024
**Job Types**: Full-time, Permanent
Pay: ₹15,116.72 - ₹16,135.68 per month
**Benefits**:
- Food provided
Schedule:
- Morning shift
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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