Airline Customer Service Trainer

3 days ago

Vijayawada Andhra Pradesh, India SynchroServe Global Solutions Private Limited Full time

Location: Vijayawada/ Guntur

About Us:
Job Description: We are seeking a dynamic and experienced Airline Customer Service Trainer to join our team. In this role, you will be responsible for developing and delivering comprehensive training programs as per NSDC norms. you will be responsible for delivering high-quality training programs aligned with the National Skill Development Corporation's standards and guidelines. You will play a key role in empowering individuals with the skills and knowledge necessary to succeed in their chosen field and contribute to the nation's workforce development.

**Responsibilities**:

- Develop and implement training programs covering various aspects of customer service, including communication skills, conflict resolution, cultural sensitivity, and technology usage in accordance with NSDC guidelines and curriculum requirements.
- Develop and deliver training programs in accordance with NSDC guidelines and curriculum requirements.
- Facilitate engaging and interactive training sessions to impart technical and vocational skills to participants.
- Provide practical hands-on training, demonstrations, and workshops to enhance learning outcomes.
- Assess the skills and competency levels of participants through various evaluation methods, such as practical assessments and written tests.
- Monitor and track the progress of participants throughout the training program, providing feedback and support as needed.
- Collaborate with relevant stakeholders, including industry partners, educational institutions, and government agencies, to ensure program effectiveness and alignment with industry needs.
- Stay updated on industry trends, technological advancements, and best practices in skill development to incorporate relevant updates into training programs.
- Maintain accurate records of training activities, participant attendance, and assessment results.
- Participate in train-the-trainer sessions, workshops, and professional development activities to enhance training delivery skills and knowledge.

Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or related field.

Proven experience as a customer service trainer, preferably in the airline or hospitality industry.

Strong knowledge of customer service principles, communication techniques, and conflict resolution strategies.

Willingness to travel occasionally for training sessions and workshops.

**Salary**: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Work Location: In person

  • Airline Customer Service Representative

    13 hours ago

    Vijayawada, Andhra Pradesh, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 8,50,000

    Airline Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences?We are seeking a skilled and friendly Airline Customer Service Representative to join our team.About the Role:The successful candidate will be responsible for providing top-notch service to our airline's customers, ensuring their needs are met and...

  • International Customer Service Representative

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Speed Global Solutions Full time

    We are looking for a dedicated and proactive Customer Support Executive to join our night shift team, supporting one of the worlds leading airlines Delta Airlines. In this role, you will assist passengers with a variety of travel-related services and ensure a seamless experience by resolving concerns with professionalism and empathy. Key...

  • Integration Architect

    2 days ago

    Noida, Uttar Pradesh, India Sopra Steria Full time

    Integration Architect - Airline Retailing Products Full-time **Company Description**: **About Sopra Steria** Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable...

  • Integration Architect

    2 days ago

    Noida, Uttar Pradesh, India Sopra Steria Full time

    Company Description **About Sopra Steria** Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large...

  • Customer Service Representative

    10 hours ago

    Noida, Uttar Pradesh, India Manning Consulting Full time

    **British Airways plc. is the flag carrier airline of the United Kingdom. It is headquartered in London, England, near its main hub at Heathrow Airport. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind Easy Jet** *Notice Period* Up to 30 days *Timing* Rotational *Salary* 4.00 - 4.30 LPA *Experience*...

  • Service Manager

    4 weeks ago

    Andhra Pradesh, India SRINIVASA SALES & SERVICE PRIVATE LIMITED Full time

    The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers. ResponsibilitiesLead and motivate a trained staff to provide quality service to all customers in a timely mannerServe as the key liaison to sales and management to ensure consistent customer satisfactionProvide status and...

  • Bfsi Trainer

    11 hours ago

    Visakhapatnam, Andhra Pradesh, India ANUDIP FOUNDATION FOR SOCIAL WELFARE Full time

    Trainer - BFSI **Location: Vizag (Anakapalle)** **Reports to**L&D **Role Objective**To impart training and monitor the student life cycle for ensuring standard outcome **Responsibilities** - Impart training on banking and financial services **In this role, you will be**Provide training in tele - calling, sales pitching of products,...

  • Night Shift Travel Services Coordinator

    49 minutes ago

    Vijayawada, Andhra Pradesh, India beBeeTicketing Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: Night Shift Ticketing ExecutiveWe are seeking a highly skilled and detail-oriented individual to manage ticketing operations during evening and night hours.The ideal candidate will have proven experience in airline ticketing, strong knowledge of GDS systems, and excellent verbal and written communication skills.Key Responsibilities:1. Ticketing...

  • Trainer/process Trainer/soft Skills Trainer

    3 days ago

    Indore, Madhya Pradesh, India Teleperformance Full time

    We are at **Teleperformance** hiring for **Trainer/Soft skill Trainer/Process Trainer.** - Graduation is mandatory. - Minimum 1.5yrs of experience as a trainer required in **bpo/Customer service.**: - Good communication skills required. Location: Indore Pay: ₹35,205.73 - ₹41,666.58 per month **Benefits**: - Health insurance - Provident...

  • Trainer - Food & Beverage Service

    4 days ago

    Varanasi, Uttar Pradesh, India Center for Empowerment & Livelihoods, New Delhi Full time

    **1. Job Title**: Trainer - Food & Beverage Service **2. No of Position**: One **3. Location**:Varanasi **4. Qualifications requirement**:Diploma/degree in Hospitality, Hotel Management, or related field. **5. Experience needed**:Minimum 5 years of experience in food and beverage service industry and preferably one year of training experience. **6. Job...