Process Auditor

3 days ago

MIRoad Jaipur Rajasthan, India M B Sons J Full time

**Job Title**: Process Auditor

**Department**: Operations / Quality Assurance

**Location**: Rajasthan

**Job Summary**:
**Key Responsibilities**:

- Conduct regular audits of showroom operations to ensure adherence to internal SOPs, safety standards, and customer service protocols.
- Evaluate the performance and compliance of the **Sales**, **CRM**, and **Showroom** teams.
- Identify process gaps, inefficiencies, and compliance issues, and recommend improvements.
- Assist in implementing corrective action plans and tracking their effectiveness.
- Conduct on-ground training sessions for staff to improve sales processes, customer interaction, and showroom discipline.
- Work closely with showroom managers to ensure a professional and accountable work culture.
- Submit detailed audit reports and findings to senior management on a regular basis.
- Maintain confidentiality and integrity while dealing with sensitive operational data.

**Key Skills Required**:

- Strong knowledge of retail operations, preferably in the **jewellery or luxury retail** sector.
- Excellent auditing, analytical, and problem-solving skills.
- Ability to manage and coordinate with cross-functional teams.
- Strong communication skills (verbal and written).
- Proficiency in Microsoft Excel, Word, and reporting tools.

**Qualifications & Experience**:

- Bachelor’s degree in Business Administration, Retail Management, or related field.
- Minimum **3-5 years of experience** in auditing, retail operations, or showroom management.
- Prior experience in a **jwellery retail environment** will be an added advantage.

**Work Environments**
- Flexibility in work hours during audits and showroom assessments.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**
+91 9784028452

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