Customer Service Assistant

4 days ago

Yavatmal, India Jain Brothers Full time

Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department of the purchased brand.
- Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.
- Making appointments that fit into the schedule of the client and the customer.
- Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.
- Assisting customer if they are facing a problem and troubleshooting it.
- Ensuring the customer has a positive experience with the company.
- Fostering a healthy relationship between the client and the customer.
- Overseeing timely delivery and payment of sales orders.

Pay: From ₹7,000.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

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