Customer Support Agent

2 weeks ago


Chandigarh Chandigarh, India InfluxService Full time

**Customer Support Agent**

**Experience:

- Freshers**

**Shift:

- US (Night Shift)**

**Roles & Responsibilities:

- **
- Responding to customer queries in a timely and accurate way.
- Identifying customer needs and helping customers use specific features.
- Monitor customer complaints on social media and reach out to provide assistance.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.

**Skills Required:

- **
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- Patience when handling tough cases.
- Bachelor's degree(in any field).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹21,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

Application Question(s):

- What is your current ctc?
- What is your salary expectation?
- What is your current location?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**

+91 9056770460



  • Chandigarh, Chandigarh, India GNR Global Services Full time

    **Urgent requirement**: **Job Title**: Customer Support Agent **Profile**: - Customer Support Agents **Job Location**: - Chandigarh **Salary - 22000 to 24000** **Eligibility Criteria**: **Qualification-**Graduation & above Good English skills Comfortable to work in night shifts 5 days working Cab facility available Pay: ₹22,000.00 - ₹24,000.00...


  • Chandigarh, Chandigarh, India GNR Global Services Full time

    **Hiring Customer Support Agent** **Location**: - Chandigarh **Salary - 21000 to 23000** **Qualification**: - Graduation/12th with experience can apply Good English skills 5 Days working Night shifts Cab facility available Contact person **Neha** **Executive - HR** Pay: ₹21,000.00 - ₹23,000.00 per month **Benefits**: - Health...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - Assist customers in understanding product features, services, and troubleshooting issues. - Resolve customer complaints, issues, and requests in a courteous, efficient, and empathetic manner. - Provide accurate product/service information and guide customers through the use of features and functions. - Document customer...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities** - **Issue Resolution**: Address and resolve customer complaints, issues, or queries in a professional and empathetic manner, offering suitable solutions or alternatives. - **Product Knowledge**: Stay informed on all product features, updates, and promotions to effectively assist customers. - **Record Keeping**: Accurately document...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Key Responsibilities**: - Troubleshoot issues and provide accurate solutions in a timely manner. - Maintain clear and detailed records of customer interactions using CRM systems. - Escalate complex issues to appropriate teams when necessary. - Provide feedback on recurring customer problems to help improve services. - Ensure customer satisfaction and...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time

    **Position**: Customer Support Executive **Location**: Plot No. 14, Aeren Building, IT Park, Chandigarh - 160001 **Employment Type**: Full-Time **Shift Timing**: 12:30 PM to 10:30 PM IST (10-hour shift) **Working Days**: 5.5 days per week **Probation Period**: 3 months **Cab Facility**: Not provided **Annual Increment**: Performance-based yearly...


  • Chandigarh, India JMD TRICITY JOB PLACEMENT SOLUTIONS Full time

    Job Description What you’ll do Roles and Responsibilities Answering the call for customers and helping them with their issues will perform the troubleshooting to fix the issue and if the issue is not fixed then schedule the technician for fixing issues, and for customer support we need a person with good communication skills and 1 year experience in...


  • Chandigarh, Chandigarh, India SGK Business Support Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Key Responsibilities:Respond promptly and professionally to customer queries via phone, email, live chat, and social media.Troubleshoot issues and provide accurate solutions in a timely manner.Maintain clear and detailed records of customer interactions using CRM systems.Escalate complex issues to appropriate teams when necessary.Provide feedback on...


  • Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    **Urgently hiring for Customer Support Executive for our eCommerce process.** - **(Note - This is a full-time work from office job, freelancers/Part timers do not apply)**_ 1. Processing orders and managing from start to finish update the same in portals. 2. Make calls professionally to provide information about customer orders, products and services,...

  • Insurance Support

    2 weeks ago


    Chandigarh, Chandigarh, India Felcorp Support Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Felcorp Support - Insurance DivisionModern collaborative team We're Hiring – Client Support Officers We're expanding our Insurance Support team at Felcorp Support and seeking motivated Support professionals at all levels, Freshers, Juniors and seniors.Key Responsibilities: Preparing, checking, and processing insurance documentation Assisting with policy...