Inbound Customer Service Representative

2 weeks ago


Mumbai Maharashtra, India Unified CX Solutions Full time

Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.
- Full-Time positions available
- Shifts available between 4pm-10am IST
- Fluent in speaking, writing, and reading English Required
- Great, secure, premier office located in Mindspace, Malad West, Mumbai with lots of perks - lounge, game room, onsite parking + much more
- Mentoring and guidance from Canadian Management Team

**Requirements**:

- Experience working in a Call Center environment handling incoming and/or making outgoing calls
- Customer Service oriented in developing and maintaining a positive customer interaction
- Strong English communication and people skills - written and verbal communication
- Open to flexibility in schedule including working extended or extra shifts
- Providing an exceptional customer service experience on every call

**What We Offer**
- Salary, Bonus, Health Benefits + much more
- Paid Time Off, Training and Development
- Ongoing English and Customer Service development classes

**Location**

Must be able to commute to our office located in Mindspace, Malad West, Mumbai

**Benefits**:

- Health insurance
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Call Center: 1 year (required)
- Customer service: 1 year (preferred)
- Technical support: 1 year (preferred)

Work Location: In person



  • Malad, Mumbai, Maharashtra, India Unified CX Solutions Full time

    Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-9am IST - Fluent in speaking, writing, and reading English Required - Great, secure, premier office located in Mindspace,...


  • Malad, Mumbai, Maharashtra, India Unified CX Solutions Full time

    Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-10am IST - Fluent in speaking, writing, and reading English Required - Great, secure, premier office located in Mindspace,...


  • Mumbai, Maharashtra, India NETSTAR INFOTECH Full time

    **Inbound Customer Service** **WORK FROM OFFICE** **Age limit: - 19 - 32** **INBOUND CUSTOMER SERVICE** **GOOD COMMUNICATION ONLY REQUIRED** **LOCATION: - THANE** **PICK UP AND DROP FACILITY AVAILABLE** **SALARY: - 18 - 22k** **GRADUATION MANDATORY** **FRESHERS OR EXPERIENCED CAN APPLY** **HR MONISHKA** **8591243477** **Job Types**: Full-time,...


  • Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Inbound Customer Service Experience : Fresher or Experience Location : Navi Mumbai Salary : Up to 21K Notice : Immediate Education : HSC/Graduation **Salary**: Up to ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the...


  • Mumbai, Maharashtra, India Arrivia, Inc. Full time

    **Are you passionate about travel and customer service?** Join **_arrivia_**, a leading travel company, as a Customer Service Representative in our Mumbai office. In this exciting role, you'll help travelers plan their dream vacations and provide exceptional support throughout their journey. **About the Role**: As a Customer Service Representative, you'll...


  • Mumbai, Maharashtra, India Wrixty Services pvt Limited Full time

    Process One Assist ( Inbound customer service) Required Good communication skills in English & basic English comms can hire if linguistic Education HSC with 6 month bpo experience Graduate freshers will do Salary : 16000 inhand for non lingual Salary - 18000/- for lingual *Week off - Rotational off Shift - Day Rotational shift Job location -...


  • Navi Mumbai, India Hexaware Technologies Full time

    _**Hexaware is hiring for inbound voice process**:_ - **Company Name**: Hexaware Technologies (Ghansoli) - **Vertical**:Inbound Voice Process - **Process**: Customer Service Management - Payment Gateway - **Shift timings**: Day Rotational shift between 7:00AM to 12:00AM (Any 9 hours) - **Process: Inbound customer service only**: - **Qualification**:...


  • Mumbai, India Altesh Enterprises Full time

    **Required** 1) Inbound CSR 2) Process Name : Confirmity 3) Inbound + Chat Process 4) Renewals process 5) Alliance Data(US Collection process) 6) Customer service process 7) Digisurance (Voice) (UK Background Verification) (Outbound Voice Process) Inbound + Chat Process Grad/Undergrad Fresher or Experienced will do Work from Office Age Till...


  • Navi Mumbai, Maharashtra, India Brocus IT Solutions Full time

    **Job Title**: Customer Service Representative - Inbound International Voice Process **Location**: Sanpada Near Vashi Station **Shift Timing**: Night Shift **Experience Required**: 6 Months-1 Years (International BPO) **Job Overview**: **Key Responsibilities**: - Manage inbound calls from international customers professionally and efficiently. - Address...


  • Navi Mumbai, Maharashtra, India ASL Full time

    Location -Mumbai Process - inbound customer service (Voice ) No sales 1 year of any Customer service experience is required **Freshers can apply** Shift - Day Shift Working - 5 Days working, 2 days rotational week off Qualification Graduation is mandatory Salary - 18k to 22k CTC Immediate joiners prefer **Job Types**: Full-time, Permanent,...