Guest Service Associate

5 days ago

Kochi Kerala, India Marriott International, Inc Full time

**Additional Information**
**Job Number**25027741
**Job Category**Housekeeping & Laundry
**Location**Le Méridien Kochi, Maradu, Kochi, Kerala, India, 682304
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.

  • Front Office Gsa

    3 days ago

    Kochi, Kerala, India ZEAK US Full time

    **Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...

  • Guest Service Associate Front Office

    13 hours ago

    Kochi, Kerala, India Marriott International, Inc Full time

    **Job Number** 24069808 **Job Category** Rooms & Guest Services Operations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

  • Guest Service Associate

    13 hours ago

    Kochi, India Marriott International, Inc Full time

    **Job Number** 24051284 **Job Category** Housekeeping & Laundry **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate Food

    13 hours ago

    Kochi, Kerala, India Marriott International, Inc Full time

    **Job Number** 24069805 **Job Category** Food and Beverage & Culinary **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking down...

  • Guest Service Associate-f&b

    5 days ago

    Kochi, Kerala, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25127017 **Job Category**Food and Beverage & Culinary **Location**Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods,...

  • Guest Service Associate-housekeeping

    5 days ago

    Kochi, Kerala, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24216699 **Job Category**Housekeeping & Laundry **Location**Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India, 683572 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms,...

  • Guest Service Associate

    5 days ago

    Kochi, Kerala, India Marriott International, Inc Full time

    **Job Number** 24102039 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...

  • Guest Service Associate

    5 days ago

    Kochi, Kerala, India Roastown Global Grill Full time

    Greet customers and hand out menus. - Take meal and beverage orders from customers and place these orders in the kitchen. - Make menu recommendations and inform patrons of any specials. - Deliver meals and beverages to tables when they have been prepared. - Check that customers are satisfied with their meal. - Prepare the bill for tables when requested. -...

  • Guest Service Associate

    4 days ago

    Kochi, Kerala, India Roastown Global Grill Full time

    Greet customers and hand out menus. - Take meal and beverage orders from customers and place these orders in the kitchen. - Make menu recommendations and inform patrons of any specials. - Deliver meals and beverages to tables when they have been prepared. - Check that customers are satisfied with their meal. - Prepare the bill for tables when requested. -...

  • Guest Service Associate

    3 days ago

    Kochi, Kerala, India Roastown Global Grill Full time

    Greet customers and hand out menus. - Take meal and beverage orders from customers and place these orders in the kitchen. - Make menu recommendations and inform patrons of any specials. - Deliver meals and beverages to tables when they have been prepared. - Check that customers are satisfied with their meal. - Prepare the bill for tables when requested. -...