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Front Office Gsa

3 weeks ago

Kochi Kerala, India ZEAK US Full time

**Job Position**: Front Office GSA (Guest Service Associate)

**Location**: Fragrant Nature Hotels & Resorts

The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere.

**Key Responsibilities**:

- Greet and assist guests with check-in/check-out procedures.
- Address guest queries and ensure prompt resolution of any issues.
- Coordinate with other departments for guest services (e.g., room service, housekeeping).
- Manage reservations and ensure accurate billing.
- Maintain cleanliness and organization of the front desk area.

Pay: From ₹15,000.00 per month

Work Location: In person