Front Office Gsa

5 days ago


Kochi Parcel Centre Kochi Kerala, India Fragrant Nature Kochi Full time

**Job Overview**

**Responsibilities**
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and resolve any issues promptly
- Manage reservations and assist with booking arrangements
- Operate phone systems and direct calls to the appropriate department
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction

**Qualifications**
- Previous experience in a hotel or resort front desk role is preferred
- Strong customer service skills with a focus on guest relations
- Knowledge of hospitality industry practices and procedures
- Proficiency in using front office software and phone systems
- Bilingual skills are a plus
- Excellent communication and interpersonal abilities
- Diploma or degree in Hospitality Management or related field is advantageous

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Paid sick time

Schedule:

- Evening shift
- Morning shift
- Night shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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