Receptionist, Telecaller

1 week ago

RT Nagar Bengaluru Karnataka, India Shathayu Ayurveda Yoga Retreat Full time

**Job Title**: Telecaller - Healthcare

**Location**: RT NAGAR, GANGANAGAR

**Salary**: 15% Hike on current CTC

**Age Limit**: 20 - 35 years

**Key Responsibilities**
- Make outbound calls to patients/customers to share information about healthcare services, packages, or wellness programs.
- Handle inbound inquiries and provide clear, accurate information.
- Schedule, confirm, and follow up on patient appointments.
- Maintain updated patient/customer records in the system.
- Support front office/clinic staff by coordinating telephonic communication.
- Ensure a polite, empathetic, and professional tone in all conversations.
- Meet daily/weekly/monthly targets for calls and conversions.

**Qualifications & Requirements**
- Minimum PUC (Pre-University Course) qualification.
- Age between 20 - 35 years.
- Strong English communication skills (written & verbal).
- Basic computer knowledge (MS Office, CRM/EMR software preferred).
- Prior experience in telecalling, healthcare customer support, or hospital call center will be an added advantage.
- Ability to work with patience, empathy, and attention to detail.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,910.16 - ₹36,642.68 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

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