Receptionist Cum Telecaller

2 days ago

Bhagya Nagar Colony Hyderabad, India Worksource It Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Key Responsibilities:Reception Duties:

  • Greet and welcome visitors and clients professionally.
  • Answer, screen, and forward incoming phone calls.
  • Maintain the reception area, ensuring it is tidy and presentable.
  • Handle inquiries (in person, by phone, or email) and provide accurate information.
  • Manage visitor logs and coordinate with internal departments for appointments or meetings.

Telecalling Duties:

  • Make outbound calls to potential and existing customers.
  • Follow up with leads and clients to ensure satisfaction and resolve queries.
  • Meet daily/weekly calling targets and report performance to management.
  • Skills and Qualifications:Minimum qualification: Graduate / 12th Pass (depending on role).
  • Excellent verbal and written communication skills (English, Hindi, or regional language).
  • Proficient in MS Office (Word, Excel, Outlook).
  • Strong interpersonal and customer service skills.
  • Ability to multitask, prioritize, and stay organized.
  • Previous experience as a receptionist, telecaller, or front office executive preferred.
  • Key Competencies:Positive attitude and professional appearance.
  • Confidence in handling calls and customers.
  • Punctual, reliable, and well-mannered.
  • Good listening and problem-solving skills.

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