Client Relationship Officer

5 days ago


Chennai Tamil Nadu, India Grand World Elder Care Pvt Ltd Full time

**Roles and Responsibilities**:

- Handling customers, phone calls, appointments, and customer communications.
- Managing walk-in customers for admissions.
- Facilitating and documenting admissions.
- Building rapport and establishing good relationships with customers to ensure satisfaction.
- Managing the entire facility.
- Leading customer engagement initiatives to build customer relationships and retention.

**Requirements**:

- A team player able to work in a fast-paced environment.
- Proactive, self-motivated, and keen to learn.
- Previous customer care experience preferred.
- Good communication and interpersonal skills.
- Ability to change & adapt (high adaptability).
- Responsible for providing excellent customer support service.

**Job Type**: Permanent

Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 5 years (preferred)
- Customer service: 5 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



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