
Customer Care Executive-tata Motors Dealership
2 weeks ago
To be responsible for making outbound calls on a daily basis using data provided.
- To take appointments for Vehicle Service
- Handling Customers & their complaints
- Feedback callings
- Handling Appointments
- Managing and scheduling appointments for procedures
- To convert the calls to new business leads.
- To achieve agreed personal and departmental targets captured from calling data provided.
- To inform potential client’s on the company’s products and services.
- To use company databases to gain potential leads.
- To ensure Customer satisfaction at all times.
- Handle telephone queries.
- To deal with clients in a professional manner at all times aligned to our brand values.
- To ensure service is prompt, polite and professional standards are kept.
Pay: ₹16,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9894968746
-
Customer Care Manager-TATA Motors Dealership
7 days ago
Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time ₹ 3,00,000 - ₹ 3,60,000 per year· Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.· Ensures that new vehicles are properly prepped for delivery.· Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the...
-
Sales Executive
5 days ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full timeA Tata Motors Sales Executive is responsible for selling new vehicles and achieving customer satisfaction and volume targets. They build customer relationships, assist with vehicle needs and financing, and potentially manage a sales team. This role requires strong communication, interpersonal, and negotiation skills. Key Responsibilities: - **Selling...
-
Sales Executive-tata Motors Dealership
1 day ago
Ekkattuthangal, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time**Roles & Responsibilities**: The responsibilities of Auto Sales Consultants include **communicating with customers, discussing their needs, persuading them to buy the right vehicle for these needs and promoting sales offers as they arise**. These consultants also give potential customers test drives and coordinate financing. **Duties of Sales...
-
Service Advisor
1 day ago
Ambattur, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeService Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled. Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...
-
Customer Care Executive- Tata Car Dealership
1 week ago
Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeCustomer care Executive Responsibilities: - To be responsible for making outbound calls on a daily basis using data provided. - To take appointments for Vehicle Service - Handling Customers & their complaints - Feedback callings - Handling Appointments - Managing and scheduling appointments for procedures - To convert the calls to new business leads. - To...
-
Customer Care Executive
5 days ago
Thoraipakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full timeCustomer Care Executive reports to Customer care Manager and is responsible to represent the voice of customer inside the company. Customer Care Executive supports the company by accurately capturing the Voice of customer and by obtaining the timely feedback from the customer during time Post Service Feedback Calls. Customer Care Executive works closely with...
-
Car Technician Tata Motors Dealership
2 weeks ago
Velachery, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeTechnician Roles & Responsibilities: **Job description**: Perform maintenance and repair on customer vehicles. - Identify problems with vehicles using the diagnostic equipment. - Explain automotive repairs and issues and provide great customer service. - Plan repair procedures using charts manuals and experience. - Test the functionality of parts and...
-
Agm Service- Tata Motors Dealership
2 weeks ago
Injambakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeResponsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals. - Responsible for company profit & Loss reporting, Gross Profit reporting, strategizing and managing work, and shop...
-
Customer Care Executive
2 weeks ago
Ekkattuthangal, Chennai, Tamil Nadu, India Tata Motors Full timeAn Automotive Customer Care Executive is responsible for managing customer interactions, resolving issues, and building relationships to ensure customer satisfaction and loyalty within the automotive industry. This role involves providing information about products and services, handling complaints, and escalating issues as needed, ultimately aiming to...
-
Velachery, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full timeDriver is responsible for pick-up and drop of the vehicle from customer’s premises for service/repair provided to Customers through pick-up and drop facility. - Polite, soft spoken and basic knowledge about all TATA vehicles. - Should speak the local language fluently and clearly. - Should be able to write legibly and correctly. - Familiar with city and...