Process Expert

**Job Title**: Process Expert

**Location**: Noida

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.

**Introduction**:

- To support tuning lead in driving a complex Screening Tuning & List function ensuring delivery of Service excellence to all Management, Stakeholders and Regulators
- To manage the FircoSoft tuning & list function of the unit as per specified service level agreements and to ensure optimal distribution of workload in order to achieve objectives for the unit

What will you be doing?
- To work on tuning components like FMM (FircoSoft MultiLaws Manager) & FML (FircoSoft MultiList Manager) in order to write exceptions/rules/modify/add/delete list entries
- Work effectively with UK Tuning team to complete principle testing for any new principles being developed and also completing the annual testings of all implemented principles
- Evaluating trends from the historic volumes and suggesting solutions to avoid the repeated false alerts thereby increasing the STP rate
- Responsible for publishing FircoSoft summary reflecting stop rate, screened volumes, hits per message, stopped messages, automated messages and FTE positioning along with evaluating the spike analysis to see if there are any trends or problematic entries causing spike and fixing them to reduce the volumes impact
- Working on SQL Tool to do trend analysis of any given data, in order to come up with suggestions for exceptions/rules
- Identify, initiate and implement tuning or list enhancements and improvements across the business, driving culture of efficiency, whilst remaining effective against policy
- Keep analysing the change in LIVE Traffic and come up with new exceptions/rules in order to keep the BAU stop rate as mínimal as possible.
- To cater to all ad-hoc requests from the project and leadership team within the timeframe like Re-screening or any manual screening
- Responsible for regular knowledge transfer from the UK tuning team in order to keep exceling on their existing skill set
- Regular communication with UK tuning team to keep a regular traction of the ideas/suggestion in the pipeline

**What we’re looking for**:

- Hands on experience in Financial Crime Operations domain like Payment/Customer Screening, KYC, Adverse Media or Transaction Monitoring
- Strong analytical skills
- Extensive Working knowledge/Understanding of End to End payment flows
- Good working knowledge of MS Excel and Power Point
- Excellent written/verbal communication skills
- Graduate in any discipline

**Skills that will help you in the role**:

- Experience of analytical tools like SQL, R or SAS

Where will you be working?
Noida

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

**Our values underpin everything we do**: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity
We operate with honesty, transparency and fairness in all we do.

Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how