Voice Process

1 day ago

Delhi Delhi, India IRISH EXPERT LLP Full time

**Voice Process
- Immigration Services**

Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations.

**Specific responsibilities**:

- Provide expert advice on available visa options, eligibility criteria, and potential challenges.
- Responsible for achieving individual/team revenue targets.
- Collect basic documents from clients and ensure accuracy and completeness of the same.
- Follow up on clients on payments.
- Stay informed about changes in immigration laws, policies, and procedures.
- Address client inquiries, and concerns, and provide updates throughout the immigration process.
- Identify and address challenges or issues that may arise during the immigration process. Work with clients to develop solutions and mitigate potential obstacles.
- Maintain accurate and up-to-date records/trackers of client interactions, immigration process, and outcomes.
- Generate reports on the status of immigration cases and compliance metrics.
- Any other additional responsibilities as and when required.

**KEY INTERNAL INTERFACES**

Branch Manager Clients

Processing Team

L&D Team

HR Team

**Qualification**
- Bachelor’s degree in any stream

**Experience**

Minimum of 2 years in the relevant area

**Social media skills**
- Strong attention to detail.
- Excellent communication and interpersonal skills.
- Analytical and critical thinking abilities.
- Proficiency with CRM systems and other relevant software.

**Language skills**

Excellent written and oral communication skills in English and Regional language.

Hindi would be an added advantage

**Functional skills**

Immigration laws and other countries, policies, and procedures of various countries

Familiarity with job market trends and employer expectations in countries under portfolio.

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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