International Voice Process

2 weeks ago

Delhi, India Concretio Apps Pvt Ltd Full time

**Position - Process Associate - US/UK Voice Process**
**Experience - 2+ yrs**
**Location - Gurgaon / Jaipur / Remote**

We are seeking a motivated and energetic Process Associate to join our team. You will play a crucial role in generating leads, initiating outbound calls, and promoting our services to potential customers. This role demands excellent communication skills, a positive attitude, and contributes to the overall growth of the organization.

**Responsibilities**:

- Conduct outbound calls during the night shift to potential leads(data given by concretio team) in USA/UK to promote our products or services, and generate appointments.
- Introduce Concretio value added services and products.
- Hands-on experience using a dialer software.
- Determines Eligibility By Comparing Client Information To Requirements.
- Bring clients appointments with the business team.
- Maintains And Improves Quality Results By Adhering To Standards And Guidelines;
Recommending Improved Procedures.
- Obtains Client Information By Making Telephone Calls; Interviewing Clients; Verifying

Information.

**Skills Required**:

- Excellent English Communication Skills.
- Basic Computer Knowledge.
- Min 2 year experience in Outbound Process (US/UK).
- Cold calling experience with sales and customer support background.

International Sales, International Voice Process etc.

**Salary**: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Monday to Friday
- Night shift
- UK shift
- US shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 2 years (required)

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