
Customer Service Executive
19 hours ago
**Job Title**: Customer Service Executive**Job Summary**:
**Key Responsibilities**:
- Provide accurate information about products/services.
- Resolve customer complaints and issues in a timely manner.
- Maintain detailed records of customer interactions and transactions.
- Coordinate with other departments to ensure smooth service delivery.
- Follow up with customers to ensure their issues are fully resolved.
- Achieve customer satisfaction and service quality targets.
**Requirements**:
- Proven experience in a customer service role is preferred.
- Strong verbal and written communication skills.
- Good problem-solving abilities and patience.
- Proficiency in using customer service software, CRMs, or MS Office tools.
- Minimum qualification: High School Diploma or equivalent. Bachelor's degree preferred.
**Job Types**: Full-time, Permanent
Pay: ₹220,000.00 - ₹240,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
**Language**:
- English (required)
Work Location: In person
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