Customer Service Executive

4 days ago

Kharadi Pune Maharashtra, India prwatech technologies Full time

**Job Title**: Customer Service Executive**Job Summary**:
**Key Responsibilities**:

- Provide accurate information about products/services.
- Resolve customer complaints and issues in a timely manner.
- Maintain detailed records of customer interactions and transactions.
- Coordinate with other departments to ensure smooth service delivery.
- Follow up with customers to ensure their issues are fully resolved.
- Achieve customer satisfaction and service quality targets.

**Requirements**:

- Proven experience in a customer service role is preferred.
- Strong verbal and written communication skills.
- Good problem-solving abilities and patience.
- Proficiency in using customer service software, CRMs, or MS Office tools.
- Minimum qualification: High School Diploma or equivalent. Bachelor's degree preferred.

**Job Types**: Full-time, Permanent

Pay: ₹220,000.00 - ₹240,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

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