Retail Sales Officer

1 week ago

Ahmedabad, India Synergy Resource Solutions Full time

Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.

Our client company is the leading premium brand of Fine Jewellery requires:
**Position**: Retail Sales Officer

**Location**: Ahmedabad

**Reporting to**: Store Manager

**Education**: Graduate

**Relevant Experience**: 2- 4 years

**Job Details**:
To achieve the sales targets by engaging with the customers, explaining the product details, assisting them in choosing the desired product and completing the sales transactions.

**Internal Interfaces**:
Customers

Regional teams

VM team

Merchandising team

Support teams

Job Requirements

Behavioural Skills

Customer Centricity

Delivers Results

Nurtures Relationships

Passionate about our Categories & Products Knowledge

**Sales/ retail experience**:
Engage with potential customers on frequent basis to maintain relationship and generate

opportunities for sale

Build awareness on the new product details and offerings to the customers

Receive and engage with the customer to understand the customer’s requirement

Introduce the various product offering to the customers and facilitate customer buying decision

Prepare the estimate of the products selected and completing the sales transaction

Achieve category wise sales target for the allocated section

Assist the customer in a sales return or repair work

Store operating policy
- Increase in customer satisfaction score
- Increase in revenue Sales: Retail Operations:
**Store Management**:
Adhere to the standard operating procedures in the store

Count and maintain the account of stock daily by managing the record of the opening stock and

closing stock in the section allocated Report the sold sock and ensure the stock replenishment

Ensure proper and attractive display of the products at the appropriate counter

Transfer the stock to the locker at the close of the day

Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft

Monitor the dead stock and liaison with the store manager to minimise the same

Develop and maintain relationship and network with competitors to leverage leading practice

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