L1 Support

6 days ago

Mumbai, India Know All Edge IT Infrastructure LLC Full time

Dear Folks,

We are hiring for L1 Engineer - Antivirus, Firewall and DLP for Churchgate, Mumbai location

**Company profile**:
Know All Edge with proven expertise and a team of Subject Matter Experts provides Cyber Security solutions across the entire spectrum covering cloud, gateway, network, web, mail, and foundational security like endpoint, EDR, DLP, encryption, etc., helping customers with strategic approach with an integrated and comprehensive approach.

**Position**: L1 Engineer - Antivirus, Firewall and DLP

**Technology**: Cyber Security & IT Infrastructure

**Job location**:Churchgate, Mumbai

**Responsibilities and Duties**

The Role : As a L1 Engineer, you will have the opportunity to support our customers and learn cutting edge technologies in the dynamic software security space.

Main Duties:

- Having a strong customer service focus with the commitment to excellence and desire to delight customers and being a customer ambassador who is passionate about creating a positive customer experience
- Solving technical problems and delivering an experience so profound that customers love using our products and services and actively recommend them to others
- Handle customer complaints and escalations by talking to customers directly.

Skills & Experience:

- Strong technical knowledge and understanding of IT Security concepts, including networking, firewall and VPN technologies
- Ability to handle escalated calls while using good judgment to make sound recommendations
- Advanced computer skills and 1 plus years (Level 1) including but not limited to: Antivirus, Firewall and DLP

**Salary**: Up to ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Antivirus: 1 year (required)
- Firewall: 1 year (required)
- DLP: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8928624023

  • Finnone Support

    6 days ago

    Mumbai, India Clover Infotech Full time

    **Experience** 1-2 Years **Location** Mumbai, Pune, Bengaluru, Chennai, Delhi, Hyderabad Should have 1 -2 years of experience in Finnone Application - Monitoring of tickets logged through ticketing tool - First Point of Contact and entry point for Business User’s Incidents and Service Requests - Monitoring of mass incident tickets and...

  • Flexcube Support

    6 days ago

    Mumbai, India Clover Infotech Full time

    **Experience** 1-2 Years **Location** Mumbai, Pune, Bengaluru, Chennai, Delhi, Hyderabad - Should have 1 -2 years of experience in FCR and FCC Application - Monitoring of tickets logged through ticketing tool First Point of Contact and entry point for Business User’s Incidents and Service Requests Monitoring of mass incident tickets and...

  • It Support Engineer(L1 Support)

    2 weeks ago

    Mumbai, Maharashtra, India Newbie Soft Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job descriptionRole: IT support Engineer(L1 Support)Shift: Rotational shiftLocation: Mumbai, Thane (Bhiwandi)IT Support Technician Onsite Technology, SbM, TSE is part of the onsite Technology team responsible to managing Onsite IT infrastructure in close working with the team.Focus will be on providing on the ground support for end user workplace services,...

  • UCCE L1 Support

    2 weeks ago

    Mumbai, Maharashtra, India Servion Global Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Servion is currently looking for UCCE L1 Engineer Support for Mumbai location ( Work from office), Interested candidates can share you CV at Total Years : 2-6Job Description :-Good Knowledge of UCCE & PCCE setup/components .Knowledge of VOIP, CUCM and Voice Gateway as well as End point registration,Out bound dailaing Set up -LCM ,CCMP & recording solution...

  • AMS L1 Support

    2 days ago

    Bengaluru, Mumbai, India Quinnox Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    ***We are looking for immediate Joiners for AMS L1 Support ***Exp- 1-5YearsJob Overview:We are looking for a sharp and service-oriented L1 AMS Support Analyst to join our Application Management Services (AMS) team. This role is primarily responsible for accurate ticket routing, priority validation, and coordination between users and resolver teams. As the...

  • L1+ It

    2 days ago

    Marol, Mumbai, Maharashtra, India TAMARIND GLOBAL SERVICES PVT LTD Full time

    Job Title: L1+ IT Infrastructure Support Engineer Location: Gurgaon Experience: 2-5 years **Salary**: Between 4 to 6 Lakhs per annum **Job Description**: We are seeking a skilled and motivated L1+ IT Infrastructure Support Engineer to join our experience in managing and troubleshooting a variety of hardware and software components. Key...

  • L1 Support Engineer

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India Synoris Information Systems Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    We are looking for an enthusiastic L1 Support Engineer to join our IT support team in Goregaon, Mumbai. You will be the first point of contact for users/customers, responsible for handling incidents, troubleshooting, and escalating issues where required.Key ResponsibilitiesBe the first line of support for end-users via phone, email, or ticketing system.Log,...

  • L1 Application Support

    2 weeks ago

    Mumbai, Maharashtra, India Harjai Computers Full time

    L1 Application Support Exp - 3+ years Loc - Jogeswari (WFO) SQL Query Resolve Functional tickets Able to prepare necessary repots should be from Health or Life Insurance Domain or from BFSI Domain

  • Solaris Administrator

    6 days ago

    Mumbai, India Ciel HR Services Pvt Ltd Full time

    Designation: Solaris System Administrator - L1 Support Location: Prabhadevi Mumbai Positions Open: 4 no.s Experience: 1+ years **Salary**: Up to Rs. 7 LPA, as per industry standards 2. Should have experience in supporting and troubleshooting Sparc Servers **Salary**: Up to ₹700,000.00 per year **Benefits**: - Health insurance - Provident Fund Day...

  • Production L1 Support

    2 weeks ago

    Mumbai, India Oracle Full time

    **Production Support - Core Banking and PL/ SQL** **Our Team** We are responsible for - First Line Support (Logging, Triaging, prioritization, tracking, and routing incidents reported by users), - Providing functional clarifications - Customer interactions and Respond SLA Looking for L1 Production Support who would be responsible for: - Provide front...