Dispatch Supervisor

**Role**: Dispatch Supervisor

**Education**: Bachelor’s degree or diploma in electrical, mechanical, logistics, or a related field.

**Experience**: 1 - 5 Yrs.

**Salary**: 10,000 K - 30,000 K per month

**Notice Period**: Immediate Joiners

**Job Type**: Full-time

**No. of Position**: 1

**Job Location**: Bhiwandi, Mumbai.

**Department**: Logistics / Operations / Transportation

**Reports To**: Dispatch Head / Plant Manager

**Key Skill sets**:

- **Dispatch software**: Familiarity with dispatch management software.
- **Transportation management**: Knowledge of transportation operations, routing, and scheduling.
- **GPS tracking**: Understanding of GPS tracking systems and telematics.
- **Dispatch and Logistics management**:Familiarity with dispatch management, logistics operations, warehousing, and supply chain management.
- **Data analysis**:Ability to analyse data and reports to optimize dispatch operations.
- **Route Planning**:Plan and optimize routes for efficient delivery.
- **Route optimization**:Knowledge of route optimization techniques and software
- **Familiarity with transportation regulations**:Knowledge of transportation laws and regulations (e.g., hours of service, driver regulations)
- **Problem-solving**:Ability to troubleshoot and resolve dispatch-related issues
- **Communication systems**: Proficiency in using communication systems (e.g., two-way radios, phones)
- **Scheduling and Coordination**:Schedule and coordinate deliveries, pickups, and dispatches.
- **Team Management**: Supervise and manage dispatch team members.
- **Issue Resolution**:Resolve issues and delays in dispatch and delivery.
- **Communication**: Communicate with drivers, customers, and other stakeholders.
- **Tracking and Monitoring**:Track and monitor shipments and deliveries.
- **Record-Keeping**: Maintain accurate records and documentation.
- **Process Improvement**:Identify areas for improvement and implement changes.

**Company Overview**:
Dyna is a pioneering manufacturer of electric two-wheelers dedicated to revolutionizing urban transportation with sustainable solutions. With a focus on innovation and environmental responsibility, we are committed to delivering high-quality electric vehicles that meet the evolving needs of urban commuters. As we continue to expand our manufacturing capabilities and product portfolio, we are seeking a talented and experienced Store Manager to lead our electric two-wheeler store operations.

**Position Overview**:
We are looking for an experienced **Dispatch Supervisor**to manage the Dispatch management systems. The **Dispatch Supervisor** oversees the dispatching operations to ensure timely, accurate, and efficient delivery of goods or services. This role is responsible for managing dispatch staff, coordinating schedules, resolving delivery or routing issues, and ensuring compliance with safety and company policies.

**Key Responsibilities**:

- Reporting to Plant Manager.
- Supervise and coordinate the daily activities of dispatchers and drivers/operators.
- Monitor and assign routes, ensuring optimal resource utilization and timely deliveries.
- Track vehicle and shipment status using GPS and dispatch software.
- Communicate effectively with drivers, customers, and internal departments to resolve issues or delays.
- Maintain accurate records of delivery schedules, trip logs, and incident reports.
- Ensure compliance with company policies, safety regulations, and transportation laws.
- Train, mentor, and evaluate dispatch staff performance.
- Collaborate with fleet maintenance and operations teams to ensure vehicle readiness.
- Analyze dispatch performance metrics and implement process improvements.
- Manage emergency response plans for breakdowns, accidents, or inclement weather.
- Coordinate and schedule deliveries, pickups, and dispatches
- Manage dispatch team and allocate tasks
- Ensure timely and efficient delivery of products/services
- Monitor and track shipments, resolving issues
- Collaborate with logistics, transportation, and customer service teams
- Maintain accurate records and documentation
- Analyse dispatch operations and implement improvements

**Qualifications**:

- Bachelor’s degree or diploma in electrical, mechanical, logistics, transportation, or a related field.
- 1+ years of experience in dispatch, transportation, or logistics and supervisory experience preferred.
- Proficient in dispatching systems, route optimization tools, and Microsoft Office.
- Strong leadership, organizational, and communication skills.
- Ability to multitask in a fast-paced environment and solve problems quickly.
- Knowledge of DOT regulations and transportation compliance.

**Preferred Certifications**:

- Experience with dispatch software.
- Knowledge of commercial vehicle operations.
- Emergency or crisis management experience.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
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