Malyalam Customer Service

1 week ago

Kochi, India Peogi Technology Full time

**Responsibilities**:

- Uphold and maintain company customer service standards.
- Work towards resolving customer inquiries in a timely and efficient manner.
- Collaborate with other departments to identify and resolve customer issues.
- Keep accurate and detailed records of customer inquiries and resolutions.
- Work with management to develop solutions and improve customer service.
- Provide support to other departments when necessary.

**Requirements**:

- Fluency in Malyalam (read, write, speak)
- Willingness to work weekends and holidays when necessary.
- Experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to think critically and problem-solve effectively.
- Proficient with Microsoft Office software.
- Strong multitasking abilities in a fast-paced environment.

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